Newsweek: the email address suggested by post mail card d...

A Newsweek customer review by GetHuman user ~atul shah from November 16th, 2017

Background on ~atul shah's case

GetHuman: ~atul shah - can you tell our other Newsweek customers when your case took place?
~atul shah: Yes I can. It was afternoon, on November 13th.
GetHuman: Did you reach out to Newsweek, and if so, how?
~atul shah: I used a email I found on the GetHuman Newsweek customer service contact info page: Contact Newsweek Customer Service
GetHuman: And which of these common Newsweek customer issues best describes the reason you wanted to talk to them?
(Shows ~atul shah a list of common Newsweek problems)
~atul shah: "Cancel subscription" was why I was trying to contact.

~atul shah's review of Newsweek customer service

GetHuman: So how would you sum up your experience for GetHuman's Newsweek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~atul shah: the email address suggested by post mail card does not work.
GetHuman: Let's quantify your experience contacting Newsweek. On a scale of 1 to 5, how easy is it go get help on a Newsweek problem?
~atul shah: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~atul shah: I'd give them a three out of five on communication.
GetHuman: And what about Newsweek's ability to quickly and effectively address your problem?
~atul shah: For that I would say two out of five.
GetHuman: And finally- any advice for other Newsweek customers?
~atul shah: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Newsweek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~atul shah taken from his Newsweek customer service problem that occurred on November 13th, 2017.

Newsweek

3.00 of 5 stars | 15 reviews

~atul shah's Newsweek Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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