Newsweek: Phone was answered instantly. Question answered...

A Newsweek customer review by GetHuman user ~geniejoan from November 17th, 2017

Background on ~geniejoan's case

GetHuman: ~geniejoan - can you tell our other Newsweek customers when your case took place?
~geniejoan: Yeah. It was late at night, on November 7th.
GetHuman: Did you reach out to Newsweek, and if so, how?
~geniejoan: I used a email I found on the GetHuman Newsweek customer service contact info page: Contact Newsweek Customer Service
GetHuman: And which of these common Newsweek customer issues best describes the reason you wanted to talk to them?
(Shows ~geniejoan a list of common Newsweek problems)
~geniejoan: "Cancel subscription" was why I was trying to contact.

~geniejoan's review of Newsweek customer service

GetHuman: So how would you sum up your experience for GetHuman's Newsweek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~geniejoan: Phone was answered instantly. Question answered--and I could not find the answer online at all--although it was not a difficult problem. Delighted to find this number. FYI: called at *:** a.m. on a Thursday.
GetHuman: Let's quantify your experience contacting Newsweek. On a scale of 1 to 5, how easy is it go get help on a Newsweek problem?
~geniejoan: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~geniejoan: I'd give them a two out of five on communication.
GetHuman: And what about Newsweek's ability to quickly and effectively address your problem?
~geniejoan: For that I would say five out of five.
GetHuman: And finally- any advice for other Newsweek customers?
~geniejoan: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Newsweek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~geniejoan taken from his Newsweek customer service problem that occurred on November 7th, 2017.

Newsweek

3.00 of 5 stars | 15 reviews

~geniejoan's Newsweek Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Newsweek, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Newsweek in any way.

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