Nissan Credit: Can't get the simplest of information, any one...

A Nissan Credit customer review by GetHuman user ~American from November 25th, 2017

Background on ~American's case

GetHuman: ~American - can you tell our other Nissan Credit customers when your case took place?
~American: Sure. It was late at night, on November 17th.
GetHuman: Did you reach out to Nissan Credit, and if so, how?
~American: I used the 800-888-2799 number I found for on the GetHuman Nissan Credit customer phone number page I was on: Nissan Credit Customer Service Phone Number
GetHuman: And which of these common Nissan Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~American a list of common Nissan Credit problems)
~American: "Complaint" was why I was trying to call.

~American's review of Nissan Credit customer service

GetHuman: So how would you sum up your experience for GetHuman's Nissan Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~American: Can't get the simplest of information, any one there that speaks English?
GetHuman: Let's quantify your experience contacting Nissan Credit. On a scale of 1 to 5, how easy is it go get help on a Nissan Credit problem?
~American: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~American: I'd give them a five out of five on communication.
GetHuman: And what about Nissan Credit's ability to quickly and effectively address your problem?
~American: For that I would say two out of five.
GetHuman: And finally- any advice for other Nissan Credit customers?
~American: Call them early in the day or late. Don't forget any personal or account information you might need for Nissan Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~American taken from his Nissan Credit customer service problem that occurred on November 17th, 2017.

Nissan Credit

2.27 of 5 stars | 119 reviews

~American's Nissan Credit Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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