Nissan USA: I could barely understand the gentlemen that I...
A Nissan USA customer review by GetHuman user ~tran white from November 23rd, 2017
Background on ~tran white's case
GetHuman: ~tran white - can you tell our other Nissan USA customers when your case took place?
~tran white: Yes. It was afternoon, on November 13th.
GetHuman: Did you reach out to Nissan USA, and if so, how?
GetHuman: And which of these common Nissan USA customer issues best describes the reason you wanted to talk to them?
(Shows ~tran white a list of common Nissan USA problems)
~tran white: "Loyalty program" was why I was trying to call.
~tran white's review of Nissan USA customer service
GetHuman: So how would you sum up your experience for GetHuman's Nissan USA customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tran white: I could barely understand the gentlemen that I spoke with and am totatly disgusted with Nissan,we have a Nissan car **** and never a problem. I own a Nissan Frontier and nothing but trouble with radiator and transmission have sent *,**.** dollars to find out it will cost me *,***.** dollars to have it replaced. I am ** years old where am I suppose to get that kind of money after spending *,***.** dollars I am not a happy customer
GetHuman: Let's quantify your experience contacting Nissan USA. On a scale of 1 to 5, how easy is it go get help on a Nissan USA problem?
~tran white: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tran white: I'd give them a two out of five on communication.
GetHuman: And what about Nissan USA's ability to quickly and effectively address your problem?
~tran white: For that I would say three out of five.
GetHuman: And finally- any advice for other Nissan USA customers?
~tran white: Call them early in the day or late. Don't forget any personal or account information you might need for Nissan USA to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tran white taken from his Nissan USA customer service problem that occurred on November 13th, 2017.