Choxi: I ordered some shorts and they never asked what...
A Choxi customer review by GetHuman user ~Frances Girod Moore from November 23rd, 2017
Background on ~Frances Girod Moore's case
GetHuman: ~Frances Girod Moore - can you tell our other Choxi customers when your case took place?
~Frances Girod Moore: Sure. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~Frances Girod Moore a list of common Choxi problems)
~Frances Girod Moore: "Track order" was why I was trying to call.
~Frances Girod Moore's review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frances Girod Moore: I ordered some shorts and they never asked what size so I presumed they new from what I have purchased recieved order and no way will they fit so I just need a credit i'm sure to order something else.
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~Frances Girod Moore: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frances Girod Moore: I'd give them a four out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~Frances Girod Moore: For that I would say three out of five.
GetHuman: And finally- any advice for other Choxi customers?
~Frances Girod Moore: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frances Girod Moore taken from his Choxi customer service problem that occurred on November 21st, 2017.