Choxi: This is the forth time I have contacted them, m...
A Choxi customer review by GetHuman user ~very unhappy from November 25th, 2017
Background on ~very unhappy's case
GetHuman: ~very unhappy - can you tell our other Choxi customers when your case took place?
~very unhappy: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to Choxi, and if so, how?
GetHuman: And which of these common Choxi customer issues best describes the reason you wanted to talk to them?
(Shows ~very unhappy a list of common Choxi problems)
~very unhappy: "Change order" was why I was trying to call.
~very unhappy's review of Choxi customer service
GetHuman: So how would you sum up your experience for GetHuman's Choxi customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~very unhappy: This is the forth time I have contacted them, my shipments still hasnt come a month later. and all they keep saying is "they're going to contact their manufacturing partner and it'll be about six days" so im getting no where.
GetHuman: Let's quantify your experience contacting Choxi. On a scale of 1 to 5, how easy is it go get help on a Choxi problem?
~very unhappy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~very unhappy: I'd give them a three out of five on communication.
GetHuman: And what about Choxi's ability to quickly and effectively address your problem?
~very unhappy: For that I would say four out of five.
GetHuman: And finally- any advice for other Choxi customers?
~very unhappy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Choxi to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~very unhappy taken from his Choxi customer service problem that occurred on November 18th, 2017.