Nordyne Appliances: Have had trouble with my duel fuel unit from...

A Nordyne Appliances customer review by GetHuman user GetHuman-362993 from November 19th, 2017

Background on GetHuman-362993's case

GetHuman: GetHuman-362993 - can you tell our other Nordyne Appliances customers when your case took place?
GetHuman-362993: Yup. It was evening, on November 16th.
GetHuman: Did you reach out to Nordyne Appliances, and if so, how?
GetHuman-362993: I used the 800-422-4328 number I found for on the GetHuman Nordyne Appliances customer phone number page I was on: Nordyne Appliances Customer Service Phone Number
GetHuman: And which of these common Nordyne Appliances customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-362993 a list of common Nordyne Appliances problems)
GetHuman-362993: "Technical support" was why I was trying to call.

GetHuman-362993's review of Nordyne Appliances customer service

GetHuman: So how would you sum up your experience for GetHuman's Nordyne Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-362993: Have had trouble with my duel fuel unit from * st year I hate it and the service u have gave me model* df*se-x**ko**c I am going to get legal advice on this if I do not hear from someone it is not working again same problem every winter and summer we have cooling problems all are documented Lamont MCcreless ***-***-**** GOOD DAY
GetHuman: Let's quantify your experience contacting Nordyne Appliances. On a scale of 1 to 5, how easy is it go get help on a Nordyne Appliances problem?
GetHuman-362993: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-362993: I'd give them a one out of five on communication.
GetHuman: And what about Nordyne Appliances's ability to quickly and effectively address your problem?
GetHuman-362993: For that I would say three out of five.
GetHuman: And finally- any advice for other Nordyne Appliances customers?
GetHuman-362993: Call them early in the day or late. Don't forget any personal or account information you might need for Nordyne Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-362993 taken from his Nordyne Appliances customer service problem that occurred on November 16th, 2017.

Nordyne Appliances

1.00 of 5 stars | 30 reviews

GetHuman-362993's Nordyne Appliances Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Nordyne Appliances, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Nordyne Appliances in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!