North Carolina Department of Revenue: Considering I had to call Raleigh, NC to get a...
A North Carolina Department of Revenue customer review by GetHuman user ~Wilnette Morgan from November 22nd, 2017
Background on ~Wilnette Morgan's case
GetHuman: ~Wilnette Morgan - can you tell our other North Carolina Department of Revenue customers when your case took place?
~Wilnette Morgan: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to North Carolina Department of Revenue, and if so, how?
GetHuman: And which of these common North Carolina Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Wilnette Morgan a list of common North Carolina Department of Revenue problems)
~Wilnette Morgan: "Find my AGI" was why I was trying to call.
~Wilnette Morgan's review of North Carolina Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's North Carolina Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wilnette Morgan: Considering I had to call Raleigh, NC to get a local Greensboro number, the info I was given was very accurate. The representative was very cureous, polite & patient. She listened as I explaines my request so as to know exactly what I needed. She put me on hold for about *.* min., did her research, came back & gave me correct local numbers and connected me. Could not have asked for a more effecient rsponse. Wish I had gotten her name. You need more like her. This is the kind of response the public likes to receive from government.*Thank you.
GetHuman: Let's quantify your experience contacting North Carolina Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a North Carolina Department of Revenue problem?
~Wilnette Morgan: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wilnette Morgan: I'd give them a five out of five on communication.
GetHuman: And what about North Carolina Department of Revenue's ability to quickly and effectively address your problem?
~Wilnette Morgan: For that I would say five out of five.
GetHuman: And finally- any advice for other North Carolina Department of Revenue customers?
~Wilnette Morgan: Call them early in the day or late. Don't forget any personal or account information you might need for North Carolina Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Wilnette Morgan taken from his North Carolina Department of Revenue customer service problem that occurred on November 16th, 2017.