North Carolina Department of Revenue: Took a long time to talk to someone, but once I...

A North Carolina Department of Revenue customer review by GetHuman user ~Taxpayer from November 23rd, 2017

Background on ~Taxpayer's case

GetHuman: ~Taxpayer - can you tell our other North Carolina Department of Revenue customers when your case took place?
~Taxpayer: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to North Carolina Department of Revenue, and if so, how?
~Taxpayer: I used the 877-252-4962 number I found for on the GetHuman North Carolina Department of Revenue customer phone number page I was on: North Carolina Department of Revenue Customer Service Phone Number
GetHuman: And which of these common North Carolina Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Taxpayer a list of common North Carolina Department of Revenue problems)
~Taxpayer: "Speak to an agent" was why I was trying to call.

~Taxpayer's review of North Carolina Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's North Carolina Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Taxpayer: Took a long time to talk to someone, but once I did it was resolved in a few minutes.
GetHuman: Let's quantify your experience contacting North Carolina Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a North Carolina Department of Revenue problem?
~Taxpayer: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Taxpayer: I'd give them a four out of five on communication.
GetHuman: And what about North Carolina Department of Revenue's ability to quickly and effectively address your problem?
~Taxpayer: For that I would say three out of five.
GetHuman: And finally- any advice for other North Carolina Department of Revenue customers?
~Taxpayer: Call them early in the day or late. Don't forget any personal or account information you might need for North Carolina Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Taxpayer taken from his North Carolina Department of Revenue customer service problem that occurred on November 16th, 2017.

North Carolina Department of Revenue

3.80 of 5 stars | 192 reviews

~Taxpayer's North Carolina Department of Revenue Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like North Carolina Department of Revenue, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with North Carolina Department of Revenue in any way.

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