Norton AntiVirus Customer Reviews

HomeRead Customer ReviewsNorton AntiVirus Customer Reviews

Norton AntiVirus Ratings Summary

SUPPORT QUALITY
2.9
OUT OF 5
COMMUNICATION
2.5
OUT OF 5
RESPONSIVENESS
30.5
MINUTES - AVERAGE
OVERALL RATING
2.4
OUT OF 5


See how Norton AntiVirus has done over time on our Norton AntiVirus ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Norton AntiVirus too - we need to keep each other informed!


Recent Norton AntiVirus Reviews 1 - 15 of 78

Write your own review... 

 by Anonymous - from 24 days ago

Couldn't help me but they were very polite. Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

it took for ever to get someone on the line i was on the phone for at least an hour if not more and got no help what so ever Read full review ›
Write your own review... 

 by kavs - from 1 mo ago

loved ite Read full review ›
Write your own review... 

 by ccyoung79 - from 1 mo ago

She answered my question. Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

I couldn't install Internet security, a rep said I have a virus and it was $39, to remove it. Aha I said I purchased the virus removal when Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

still on phone after 45 minutes..got other things to do...to heck with Norton Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

Had a question about how best to cover more than 3 computers. He answered gave me a price and documented the call in my file. Read full review ›
Write your own review... 

 by mcharlie - from 2 mos ago

Took all this just to renew without upgrade Read full review ›
Write your own review... 

 by BBranin - from 2 mos ago

HUNG UP. It's sure easy to buy Norton products but when it comes to getting support, finding the phone number and actually getting through i Read full review ›
Write your own review... 

 by ArtLew7 - from 3 mos ago

PLEASE UNDERSTAND THIS: ONLY NORTON 360 AND A FEW OTHER PRODUCTS GET PROMPT LIVE PHONE SERVICE. IF YOU'VE GOT REGULAR NORTON ANTIVIRUS, YOU' Read full review ›
Write your own review... 

 by micrman95 - from 3 mos ago

Worthless effort. Wasted my time to have virtual agent tell me they couldn't answer a simple question aboutt an installation problem Read full review ›
Write your own review... 

 by volunteer - from 4 mos ago

Still waiting for them to answer me as I have been on hold more than 2 hours. Read full review ›
Write your own review... 

 by Anonymous - from 4 mos ago

after they talk to me they put on hold and they forgot about me Read full review ›
Write your own review... 

 by Terry - from 5 mos ago

I called at 11pm on Sat night and was immediately connected to a rep who within 5 minutes processed my refund of an Automatic Renewal I did Read full review ›
Write your own review... 

 by jean - from 6 mos ago

I want an e-mail address to contact Norton, why don't they have one? I have another free virus pkg wating until this one lapses..can't wait Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Norton AntiVirus information besides reviews

Most commonly sought information by Norton AntiVirus customers looking for reviews
Share with friends
Improve support for you and others - How
Follow us
Get Mobile