Norton AntiVirus: Nice man answered question about Norton Live PC...

A Norton AntiVirus customer review by GetHuman user ~Georgia Flamingo from November 24th, 2017

Background on ~Georgia Flamingo's case

GetHuman: ~Georgia Flamingo - can you tell our other Norton AntiVirus customers when your case took place?
~Georgia Flamingo: Yeah. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Norton AntiVirus, and if so, how?
~Georgia Flamingo: I used the 800-927-3991 number I found for on the GetHuman Norton AntiVirus customer phone number page I was on: Norton AntiVirus Customer Service Phone Number
GetHuman: And which of these common Norton AntiVirus customer issues best describes the reason you wanted to talk to them?
(Shows ~Georgia Flamingo a list of common Norton AntiVirus problems)
~Georgia Flamingo: "Account Access" was why I was trying to call.

~Georgia Flamingo's review of Norton AntiVirus customer service

GetHuman: So how would you sum up your experience for GetHuman's Norton AntiVirus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Georgia Flamingo: Nice man answered question about Norton Live PC CleanUp deal ($*.** ** days, but only for one computer...)
GetHuman: Let's quantify your experience contacting Norton AntiVirus. On a scale of 1 to 5, how easy is it go get help on a Norton AntiVirus problem?
~Georgia Flamingo: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Georgia Flamingo: I'd give them a five out of five on communication.
GetHuman: And what about Norton AntiVirus's ability to quickly and effectively address your problem?
~Georgia Flamingo: For that I would say four out of five.
GetHuman: And finally- any advice for other Norton AntiVirus customers?
~Georgia Flamingo: Call them early in the day or late. Don't forget any personal or account information you might need for Norton AntiVirus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Georgia Flamingo taken from his Norton AntiVirus customer service problem that occurred on November 19th, 2017.

Norton AntiVirus

3.39 of 5 stars | 106 reviews

~Georgia Flamingo's Norton AntiVirus Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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