O'Charley's, Inc.: Ralph Craig store Bloomington Indiana : this wa...
A O'Charley's, Inc. customer review by GetHuman user ~Ralph Craig from November 25th, 2017
Background on ~Ralph Craig's case
GetHuman: ~Ralph Craig - can you tell our other O'Charley's, Inc. customers when your case took place?
~Ralph Craig: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to O'Charley's, Inc., and if so, how?
GetHuman: And which of these common O'Charley's, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Ralph Craig a list of common O'Charley's, Inc. problems)
~Ralph Craig: "Make a reservation" was why I was trying to call.
~Ralph Craig's review of O'Charley's, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's O'Charley's, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ralph Craig: Ralph Craig store Bloomington Indiana : this was the worst visit I have ever had at restaurant: wait was about * hour and *** then when we got are food my wife order was wrong and my steak was burnt* this well be my last visit to o'charles to many other good restaurants to choose from out there
GetHuman: Let's quantify your experience contacting O'Charley's, Inc.. On a scale of 1 to 5, how easy is it go get help on a O'Charley's, Inc. problem?
~Ralph Craig: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ralph Craig: I'd give them a five out of five on communication.
GetHuman: And what about O'Charley's, Inc.'s ability to quickly and effectively address your problem?
~Ralph Craig: For that I would say two out of five.
GetHuman: And finally- any advice for other O'Charley's, Inc. customers?
~Ralph Craig: Call them early in the day or late. Don't forget any personal or account information you might need for O'Charley's, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ralph Craig taken from his O'Charley's, Inc. customer service problem that occurred on November 18th, 2017.