Oklahoma Gas & Electric Co: I spoke with Dena on the customer service line...
A Oklahoma Gas & Electric Co customer review by GetHuman user ~Randal from November 17th, 2017
Background on ~Randal's case
GetHuman: ~Randal - can you tell our other Oklahoma Gas & Electric Co customers when your case took place?
~Randal: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Oklahoma Gas & Electric Co, and if so, how?
GetHuman: And which of these common Oklahoma Gas & Electric Co customer issues best describes the reason you wanted to talk to them?
(Shows ~Randal a list of common Oklahoma Gas & Electric Co problems)
~Randal: "Setup service" was why I was trying to call.
~Randal's review of Oklahoma Gas & Electric Co customer service
GetHuman: So how would you sum up your experience for GetHuman's Oklahoma Gas & Electric Co customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Randal: I spoke with Dena on the customer service line who informed me that my deposit had increased and would not help make arrangements. When I asked for a supervisor, I was informed that she could not transfer me and gave me the * to the Corp Commission.
GetHuman: Let's quantify your experience contacting Oklahoma Gas & Electric Co. On a scale of 1 to 5, how easy is it go get help on a Oklahoma Gas & Electric Co problem?
~Randal: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Randal: I'd give them a three out of five on communication.
GetHuman: And what about Oklahoma Gas & Electric Co's ability to quickly and effectively address your problem?
~Randal: For that I would say four out of five.
GetHuman: And finally- any advice for other Oklahoma Gas & Electric Co customers?
~Randal: Call them early in the day or late. Don't forget any personal or account information you might need for Oklahoma Gas & Electric Co to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Randal taken from his Oklahoma Gas & Electric Co customer service problem that occurred on November 15th, 2017.