OnStar Customer Reviews

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OnStar Ratings Summary

SUPPORT QUALITY
3.6
OUT OF 5
COMMUNICATION
3.5
OUT OF 5
RESPONSIVENESS
6.9
MINUTES - AVERAGE
OVERALL RATING
3.7
OUT OF 5


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Recent OnStar Reviews 1 - 15 of 27

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 by Dee - from 28 days ago

it was great they kept in touch with me because I was not at my car when the tow truck arrive. And it was on a Sunday great job onstar. Read full review ›
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 by Anonymous - from 1 mo ago

I was serviced immediately, once I got a live person. I got pretty much what I wanted (an explanation and another year of service), even tho Read full review ›
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 by cappy - from 1 mo ago

This had to be the Dumbest girl on the planet. I finally gave up after25 min on hold. This had to be her 1st day on the job HORRiBLE. Read full review ›
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 by Anonymous - from 1 mo ago

Grate Job Read full review ›
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 by Anonymous - from 1 mo ago

Very prompt and helpful thanks Read full review ›
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 by Sunshine - from 2 mos ago

great Read full review ›
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 by Anonymous - from 2 mos ago

Billed in error, refund promised in 3-5 business days. Read full review ›
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 by Anonymous - from 2 mos ago

k Read full review ›
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 by Helen - from 3 mos ago

Amazingly swift and friendly service. Read full review ›
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 by Anonymous - from 3 mos ago

Need to get a charge off my credit card and not was able to do that. I need to get this resolved. Read full review ›
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 by Anonymous - from 4 mos ago

problem still not solved Read full review ›
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 by Anonymous - from 4 mos ago

Good service Read full review ›
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 by anonymous - from 4 mos ago

My older father was lost and had went to wrong area to meet friends. I had no way to get hold of him at all because I or his friends didn't Read full review ›
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 by Anonymous - from 4 mos ago

I WAS NOT NOTIFIED THAT MY 3 MONTH FREE ONSTAR HAD EXPIRED. I AM A RETIRED GM EMPLOYEE, ONSTAR CONTINUED BILLING ME FOR SERVISE I ASSUMED Wa Read full review ›
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 by Anonymous - from 4 mos ago

No wait at all. No hassle canceling Onstar. Read full review ›
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