OnStar Customer Reviews

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OnStar Ratings Summary

SUPPORT QUALITY
3.5
OUT OF 5
COMMUNICATION
3.5
OUT OF 5
RESPONSIVENESS
6.8
MINUTES - AVERAGE
OVERALL RATING
3.7
OUT OF 5


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Recent OnStar Reviews 1 - 15 of 27

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 by susannad2323 - from 11 days ago

best ever. very quick and very helpful. Read full review ›
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 by Donna - from 21 days ago

I discussed my issue and was immediately transferred to the appropriate individual to help me. I was completely satisfied. Read full review ›
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 by Laura - from 1 mo ago

To get a tire change 2 hrs. Onstar does not take responsibility over their actions. Horrible service Read full review ›
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 by Anonymous - from 2 mos ago

Been onstar customer for 4 years. Needed roadside assistance and finally just gave up . Explaining that I had a flat tire was even a hard ta Read full review ›
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 by Dee - from 3 mos ago

it was great they kept in touch with me because I was not at my car when the tow truck arrive. And it was on a Sunday great job onstar. Read full review ›
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 by Anonymous - from 3 mos ago

I was serviced immediately, once I got a live person. I got pretty much what I wanted (an explanation and another year of service), even tho Read full review ›
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 by cappy - from 3 mos ago

This had to be the Dumbest girl on the planet. I finally gave up after25 min on hold. This had to be her 1st day on the job HORRiBLE. Read full review ›
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 by Anonymous - from 3 mos ago

Grate Job Read full review ›
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 by Anonymous - from 4 mos ago

Very prompt and helpful thanks Read full review ›
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 by Sunshine - from 4 mos ago

great Read full review ›
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 by Anonymous - from 4 mos ago

Billed in error, refund promised in 3-5 business days. Read full review ›
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 by Anonymous - from 4 mos ago

k Read full review ›
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 by Helen - from 6 mos ago

Amazingly swift and friendly service. Read full review ›
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 by Anonymous - from 6 mos ago

Need to get a charge off my credit card and not was able to do that. I need to get this resolved. Read full review ›
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 by Anonymous - from 6 mos ago

problem still not solved Read full review ›
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