OnStar Customer Reviews

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OnStar Ratings Summary

SUPPORT QUALITY
3.5
OUT OF 5
COMMUNICATION
3.4
OUT OF 5
RESPONSIVENESS
6.6
MINUTES - AVERAGE
OVERALL RATING
3.7
OUT OF 5


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Recent OnStar Reviews 1 - 15 of 27

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 by Helen - from 1 mo ago

Amazingly swift and friendly service. Read full review ›
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 by Anonymous - from 1 mo ago

Need to get a charge off my credit card and not was able to do that. I need to get this resolved. Read full review ›
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 by Anonymous - from 1 mo ago

problem still not solved Read full review ›
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 by Anonymous - from 1 mo ago

Good service Read full review ›
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 by anonymous - from 1 mo ago

My older father was lost and had went to wrong area to meet friends. I had no way to get hold of him at all because I or his friends didn't Read full review ›
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 by Anonymous - from 1 mo ago

I WAS NOT NOTIFIED THAT MY 3 MONTH FREE ONSTAR HAD EXPIRED. I AM A RETIRED GM EMPLOYEE, ONSTAR CONTINUED BILLING ME FOR SERVISE I ASSUMED Wa Read full review ›
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 by Anonymous - from 2 mos ago

No wait at all. No hassle canceling Onstar. Read full review ›
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 by Anonymous - from 2 mos ago

Well done. Many thanx. Read full review ›
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 by Anonymous - from 3 mos ago

I didn't receive any answer for my problem. I called 3 times with no help so I tried this way to get a hold of someone to no avail. Very fru Read full review ›
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 by Stan Keeler - from 3 mos ago

I have a problem understanding why I can't add minutes and have them expire at the same time as the OnStar instead of having to make two pho Read full review ›
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 by Anonymous - from 5 mos ago

I was yelled at by a man I did not feel comfortable with from the Philippines. Due to him yelling at me saying are you happy now I hung up. Read full review ›
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 by msstarry - from 6 mos ago

Excellent service Read full review ›
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 by OnStarGal - from 6 mos ago

Had OnStar factory installed in my last vehicle (owned 11 yrs) & never had a issue. I bought a new car that doesn't offer OnStar, so I bough Read full review ›
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 by Anonymous - from 6 mos ago

cannot get anyone to answer. got a survey for a cruise. Now it says call back later and disconnects Read full review ›
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 by Anonymous - from 7 mos ago

Excellent service from Britney on customer loyalty team in Michigan Read full review ›
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