OnStar Customer Reviews

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OnStar Ratings Summary

SUPPORT QUALITY
3.4
OUT OF 5
COMMUNICATION
3.4
OUT OF 5
RESPONSIVENESS
7.3
MINUTES - AVERAGE
OVERALL RATING
3.7
OUT OF 5


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Recent OnStar Reviews 1 - 15 of 27

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 by Anonymous - from 21 days ago

I was yelled at by a man I did not feel comfortable with from the Philippines. Due to him yelling at me saying are you happy now I hung up. Read full review ›
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 by msstarry - from 1 mo ago

Excellent service Read full review ›
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 by OnStarGal - from 2 mos ago

Had OnStar factory installed in my last vehicle (owned 11 yrs) & never had a issue. I bought a new car that doesn't offer OnStar, so I bough Read full review ›
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 by Anonymous - from 2 mos ago

cannot get anyone to answer. got a survey for a cruise. Now it says call back later and disconnects Read full review ›
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 by Anonymous - from 2 mos ago

Excellent service from Britney on customer loyalty team in Michigan Read full review ›
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 by Anonymous - from 2 mos ago

very professional and easy Read full review ›
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 by DIXIE FLOYD - from 3 mos ago

PERFECT! THE MAN THAT WAITED ON ME GAVE ALL INFIRMATION I NEEDED AND TOOK CARE OF MY PROBLEM IN LESS THAN ONE MINUTE. I WAS VERY IMPRESSED. Read full review ›
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 by Anonymous - from 3 mos ago

After several attempts my car is still locked due to parking location something is blocking the signal. People were nice and tried to accomm Read full review ›
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 by Anonymous - from 3 mos ago

could not understand berley spok english Read full review ›
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 by Anonymous - from 3 mos ago

Called to renew subscription. Could not get my previous pricing. Did not think that a senior citizen (80yrs), using the service appoximate Read full review ›
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 by carol - from 5 mos ago

I received 2charges for on star after my free trial 1 year later. I had cancelled it and I could not get a reasonable explanation or cancel Read full review ›
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 by David Mac Donald - from 6 mos ago

This call center in the Philipines has poor language capabilities and broken communicications.It can only harm On Stars service and reputati Read full review ›
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 by joe - from 7 mos ago

fast and very helpful Read full review ›
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 by frumiemas - from 8 mos ago

I had a horrible experience. A ten minute ride from Newark airport to my home in Staten Island took 1 1/2 hours!!! they lost track of my car Read full review ›
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 by Anonymous - from 8 mos ago

Fast service Read full review ›
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