Optimum (Cablevision) Customer Reviews

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Optimum (Cablevision) Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.1
OUT OF 5
RESPONSIVENESS
11.2
MINUTES - AVERAGE
OVERALL RATING
3.3
OUT OF 5


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Recent Optimum (Cablevision) Reviews 1 - 15 of 53

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 by elsiebenson - from 10 days ago

We reached a rep right away without the three transfers and long waits last time we tried. The rep tried to be helpful, but the problem is n Read full review ›
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 by Anonymous - from 11 days ago

Very polite professional representative. Read full review ›
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 by Ira Cohen - from 15 days ago

Optimum continues to piss me off on a daily basis. Not only did they sneak a rate increase in for my monthly billing, but they told me up f Read full review ›
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 by Girl - from 16 days ago

The customer service did what needed, but appeared to have an attitude of the phone. Not very pleasant. Read full review ›
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 by Gdobbins - from 20 days ago

With technology so advanced these days they should at least let you know when and at what time you are doing a service update. Understanding Read full review ›
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 by Anonymous - from 28 days ago

quick service, pleasant phone manner Read full review ›
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 by Poor Hello - from 2 mos ago

of course the automated system picked right up, but then hold music. alot of hold music and infomercials, and adds Read full review ›
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 by 19 - from 2 mos ago

Sat on phone no answer Read full review ›
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 by Anonymous - from 2 mos ago

Great service. He's even going to call me back. Read full review ›
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 by Anonymous - from 2 mos ago

worked great Read full review ›
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 by Anonymous - from 3 mos ago

:( Read full review ›
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 by Laker - from 3 mos ago

Got the "I can't hear you" hang up. Trying to resolve the DVR will not copy the Rangers games sam by jimmy dolan. Read full review ›
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 by Anonymous - from 3 mos ago

I had to communicate with a machine. I did not appreciate not speaking to a human being Read full review ›
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 by gringolet - from 5 mos ago

I called to ask a question about google chrome. all I got was telephone delays. Are you trying to kill my phone;'s battery? Read full review ›
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 by Harvey G. Stack - from 5 mos ago

unable to follow auto commands I may change to fios since I have had this before and it was supposed to be fixed and much faster- very ups Read full review ›
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