Optimum (Cablevision) Customer Reviews

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Optimum (Cablevision) Ratings Summary

SUPPORT QUALITY
2.7
OUT OF 5
COMMUNICATION
3.0
OUT OF 5
RESPONSIVENESS
11.7
MINUTES - AVERAGE
OVERALL RATING
3.3
OUT OF 5


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Recent Optimum (Cablevision) Reviews 1 - 15 of 53

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 by Poor Hello - from 21 days ago

of course the automated system picked right up, but then hold music. alot of hold music and infomercials, and adds Read full review ›
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 by 19 - from 21 days ago

Sat on phone no answer Read full review ›
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 by Anonymous - from 27 days ago

Great service. He's even going to call me back. Read full review ›
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 by Anonymous - from 29 days ago

worked great Read full review ›
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 by Anonymous - from 1 mo ago

:( Read full review ›
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 by Laker - from 2 mos ago

Got the "I can't hear you" hang up. Trying to resolve the DVR will not copy the Rangers games sam by jimmy dolan. Read full review ›
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 by Anonymous - from 2 mos ago

I had to communicate with a machine. I did not appreciate not speaking to a human being Read full review ›
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 by gringolet - from 3 mos ago

I called to ask a question about google chrome. all I got was telephone delays. Are you trying to kill my phone;'s battery? Read full review ›
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 by Harvey G. Stack - from 4 mos ago

unable to follow auto commands I may change to fios since I have had this before and it was supposed to be fixed and much faster- very ups Read full review ›
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 by Joe - from 4 mos ago

These calls are inconsistent in quality however, today was a good experience! Read full review ›
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 by Anonymous - from 4 mos ago

Horrible.still on hold as I type Read full review ›
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 by marlboroman066 - from 4 mos ago

lousy service for what you charge. Going to change to Direct in May. Thanks for the lousy service and the great charge. Read full review ›
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 by marylee - from 4 mos ago

I called and spoke to "Patrick" one of the most pleasant customer service people ever- I was going to cancel my service and he was so pleasa Read full review ›
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 by Mikki - from 5 mos ago

Duane, your customer rep. #5620 was extraordinarily helpful. I was ready to give up as my I-Mac Apple was not receiving messages or letting Read full review ›
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 by John - from 5 mos ago

# Worked great Read full review ›
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