Optimum (Cablevision) Customer Reviews

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Optimum (Cablevision) Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.1
OUT OF 5
RESPONSIVENESS
11.0
MINUTES - AVERAGE
OVERALL RATING
3.3
OUT OF 5


See how Optimum (Cablevision) has done over time on our Optimum (Cablevision) ratings page.
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Recent Optimum (Cablevision) Reviews 1 - 15 of 53

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 by Anonymous - from 16 days ago

Awful Never answered the phone just voiceless ages Read full review ›
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 by Anonymous - from 17 days ago

can not get any worst Read full review ›
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 by Anonymous - from 2 mos ago

I was able to have a phone number blocked. Read full review ›
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 by maricalmen - from 3 mos ago

It takes a saint to deal with Optimum / Cablevision. You have to be home in order to change your password. According to their customer servi Read full review ›
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 by Anonymous - from 3 mos ago

Excellent Read full review ›
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 by Anonymous - from 3 mos ago

Pretty good overall. They offer Twitter/chat/email options too Read full review ›
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 by Anonymous - from 3 mos ago

The rep never came back to the phone!!! Read full review ›
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 by elsiebenson - from 3 mos ago

We reached a rep right away without the three transfers and long waits last time we tried. The rep tried to be helpful, but the problem is n Read full review ›
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 by Anonymous - from 4 mos ago

Very polite professional representative. Read full review ›
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 by Ira Cohen - from 4 mos ago

Optimum continues to piss me off on a daily basis. Not only did they sneak a rate increase in for my monthly billing, but they told me up f Read full review ›
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 by Girl - from 4 mos ago

The customer service did what needed, but appeared to have an attitude of the phone. Not very pleasant. Read full review ›
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 by Gdobbins - from 4 mos ago

With technology so advanced these days they should at least let you know when and at what time you are doing a service update. Understanding Read full review ›
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 by Anonymous - from 4 mos ago

quick service, pleasant phone manner Read full review ›
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 by Poor Hello - from 5 mos ago

of course the automated system picked right up, but then hold music. alot of hold music and infomercials, and adds Read full review ›
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 by 19 - from 5 mos ago

Sat on phone no answer Read full review ›
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