Optimum (Cablevision) Customer Reviews

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Optimum (Cablevision) Ratings Summary

SUPPORT QUALITY
2.8
OUT OF 5
COMMUNICATION
3.1
OUT OF 5
RESPONSIVENESS
10.5
MINUTES - AVERAGE
OVERALL RATING
3.4
OUT OF 5


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Recent Optimum (Cablevision) Reviews 1 - 15 of 109

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 by Anonymous - from 5 days ago

Never got a response so hung up after 35 minutes. Still don't have an answer to my questions. Read full review ›
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 by Anonymous - from 1 mo ago

i called 973-398-5757 and listened to music for 20 minutes. I never got a human voice. I give up. terrible!!!!!!!! Read full review ›
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 by Anonymous - from 2 mos ago

trying yo order fight on ppv but not able to! customer service says unable to help at this time & hangs up!! real nice I'LL be changing to Read full review ›
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 by Anonymous - from 2 mos ago

Fast transaction. I learned about a non-publicized thing called temporary suspension. Read full review ›
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 by frankgaetajr - from 2 mos ago

i want news 12 off the air in 2weeks Read full review ›
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 by dickb - from 3 mos ago

this is not the phone number for Optimum (cablevision). When I called they asked my age and offered me a free tip to Bermuda. Read full review ›
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 by Anonymous - from 3 mos ago

My mom was in the hospital and returned to a bill of over 180.00 and they would not remove late fees. Internet is soooo slow you can't use i Read full review ›
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 by Anonymous - from 4 mos ago

I spoke to ARIUS from the Bronx Customer Service Sales and he was not helpful at all..very agressive with me paying the activation fee and f Read full review ›
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 by ellen - from 5 mos ago

mike from optimum voice was excellent, efficient and solved my problem in a few minutes Read full review ›
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 by Anonymous - from 5 mos ago

Got through quickly and was able to solve my cable issue. Read full review ›
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 by Anonymous - from 5 mos ago

Got automatically disconnected after waiting 10 minutes and never speaking to a rep. Read full review ›
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 by Anonymous - from 6 mos ago

Reduced bill by $30/month with no change in service. Told them I need a promotion or to cancel some services, they provided a promotion. Read full review ›
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 by Anonymous - from 6 mos ago

Got right through after a few machine questions to route me correctly. Read full review ›
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 by Anonymous - from 6 mos ago

STOP calling! Got a calls from the same number 516-364-8400 three days in a row this week! The caller ID says 516-364-8400. Read full review ›
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 by Anonymous - from 7 mos ago

Awful Never answered the phone just voiceless ages Read full review ›
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