OptumRx (formerly Prescription Solutions, Inc.) Customer Reviews

HomeRead Customer ReviewsOptumRx (formerly Prescription Solutions, Inc.) Customer Reviews

OptumRx (formerly Prescription Solutions, Inc.) Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.2
OUT OF 5
RESPONSIVENESS
18.0
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


See how OptumRx (formerly Prescription Solutions, Inc.) has done over time on our OptumRx (formerly Prescription Solutions, Inc.) ratings page.
Don't forget to weigh in
Add your review
Make sure you rate OptumRx (formerly Prescription Solutions, Inc.) too - we need to keep each other informed!


Recent OptumRx (formerly Prescription Solutions, Inc.) Reviews 1 - 15 of 84

Write your own review... 

 by Edward Maurice Feaver - from 20 days ago

File a formal complaint with the Insurance Commissioner in the state which you live! Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

incompetence and arrogance, contact your congressman not if but when they screw up your prescription Read full review ›
Write your own review... 

 by obammysmammy - from 1 mo ago

contact your congressman about this incompetent company Read full review ›
Write your own review... 

 by connie barnes - from 1 mo ago

I was quoted 124.00 for 90 day supply which is what i pay at my pharm. I got a 1 month supply billed at 124.00. They wont refund the other Read full review ›
Write your own review... 

 by pogo - from 1 mo ago

Optum Rx is the WORST mail order RX company I have ever dealt with BY FAR. Long waits, confused and incompetent reps on the phone, slow serv Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

Explanaation of problem was very good and I understood the problem Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

very nice man on the phone. very helpful Read full review ›
Write your own review... 

 by gracelen74@aol.com - from 1 mo ago

waited so long and they never answered the phone and when they finlly did no one knew anything and then hung up called united health care a Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

Incompetent company. Told me my order was delayed and gave no reason. When I called they said I had to authorize the brand name, rather than Read full review ›
Write your own review... 

 by Anonymous - from 3 mos ago

Because Optum RX is so bad, I've transferred 90-day RXs to a local pharmacy because I can get them much faster. I'm having to pay more but Read full review ›
Write your own review... 

 by Anon - from 3 mos ago

My issue of duplicate orders showing up online has been fixed, but I had to be on the phone for 30 minutes. Read full review ›
Write your own review... 

 by Baxter - from 3 mos ago

Totally incompetent reps answering phone. Given misinformation for 6 weeks. Finally told the real story. They wanted to prescribe an alter Read full review ›
Write your own review... 

 by Anonymous - from 3 mos ago

had to dial 3 times before connected correctly Had to hold on for 6 min to get conf# Read full review ›
Write your own review... 

 by Anonymous - from 4 mos ago

just find a way to avoid prompts Read full review ›
Write your own review... 

 by Anonymous - from 4 mos ago

worst company I have tried to talk to about a problem lately. Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful OptumRx (formerly Prescription Solutions, Inc.) information besides reviews

Most commonly sought information by OptumRx (formerly Prescription Solutions, Inc.) customers looking for reviews