OptumRx (formerly Prescription Solutions, Inc.) Customer Reviews

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OptumRx (formerly Prescription Solutions, Inc.) Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.2
OUT OF 5
RESPONSIVENESS
17.5
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


See how OptumRx (formerly Prescription Solutions, Inc.) has done over time on our OptumRx (formerly Prescription Solutions, Inc.) ratings page.
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Recent OptumRx (formerly Prescription Solutions, Inc.) Reviews 1 - 15 of 84

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 by Anonymous - from 16 days ago

Called 1-800-788-4863 in the evening. Got a human almost immediately. Read full review ›
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 by breezzy12 - from 17 days ago

woman who answered was very unprofessional and not helpful at all. Read full review ›
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 by danceeagle - from 18 days ago

AVOID AVOID AVOID.....They DO NOT care about you. Get everything in writing as they LIE and don't fulfill there promises. Read full review ›
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 by MadSmail - from 1 mo ago

does not contact customer if there is a problem . Read full review ›
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 by Anonymous - from 1 mo ago

go local if you can. Read full review ›
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 by mrmr19 - from 1 mo ago

first operator, put through an order that she quoted $56 for, even though I told her not to, as it has cost me $5 before. I called the next Read full review ›
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 by sixsense - from 1 mo ago

operator refused to help and refused to hang up to let me go to the survey Read full review ›
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 by Ron - from 2 mos ago

I have tried to enroll two of my medications with this service over the last five weeks and after much frustration, I have succeeded to only Read full review ›
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 by coginthewheel - from 2 mos ago

The conversation with the benefits dept. was productive and rep was friendly. My conversation with the tech dept regarding website issues wa Read full review ›
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 by callie - from 2 mos ago

There employees dont care about patients health neither does the company. They just want your money. UHC I would suggest you pulling your bu Read full review ›
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 by asdf - from 2 mos ago

Not a review of UHC... the lady was nice, but their website bites. You get stuck in a 'customer service' hole where you don't get access to Read full review ›
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 by Edward Maurice Feaver - from 3 mos ago

File a formal complaint with the Insurance Commissioner in the state which you live! Read full review ›
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 by Anonymous - from 3 mos ago

incompetence and arrogance, contact your congressman not if but when they screw up your prescription Read full review ›
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 by obammysmammy - from 3 mos ago

contact your congressman about this incompetent company Read full review ›
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 by connie barnes - from 3 mos ago

I was quoted 124.00 for 90 day supply which is what i pay at my pharm. I got a 1 month supply billed at 124.00. They wont refund the other Read full review ›
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