OptumRx (formerly Prescription Solutions, Inc.) Customer Reviews

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OptumRx (formerly Prescription Solutions, Inc.) Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.3
OUT OF 5
RESPONSIVENESS
17.4
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


See how OptumRx (formerly Prescription Solutions, Inc.) has done over time on our OptumRx (formerly Prescription Solutions, Inc.) ratings page.
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Recent OptumRx (formerly Prescription Solutions, Inc.) Reviews 1 - 15 of 84

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 by Itsmeagain - from 6 days ago

Received message on answering machine that there was a problem with my order and I needed to call regarding ref # ******. Called only to fi Read full review ›
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 by lu - from 9 days ago

cannot obtain headquarters phone number no matter how many people I ask Read full review ›
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 by Anonymous - from 12 days ago

WAIT TOO LONG. Read full review ›
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 by JIM G - from 14 days ago

I have had to call to release prescriptions sent in by my doctor. Now I have 2 prescriptions they say "are deleyed". Iam not planing on us Read full review ›
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 by Anonymous - from 15 days ago

Mailed prescription 19 days ago. Called today and they said it had not been mailed because dr. Had not responded to question yet they called Read full review ›
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 by Jan - from 16 days ago

After a previous call was disconnected, waited over 30 minutes to get an incorrect responses to a simple question about improper reimburseme Read full review ›
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 by Anonymous - from 26 days ago

I have always had great experience with this company. Everything has always gone smoothly. Of course I don't wait until the last minute to Read full review ›
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 by tampabuckeye1 - from 1 mo ago

the worst customer service ever. I want MEDCO back. They classified my RX as a speciality & I have to call EVERY time to have it delivered. Read full review ›
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 by City Slicker - from 1 mo ago

Bad communications, left hand dose'nt know what the right is doing. They tell you something and do not follow through! Read full review ›
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 by linda - from 1 mo ago

These people are complete idiots..informations given multiple times but they never find it..drugs not shipped..saying they need to speak to Read full review ›
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 by Anonymous - from 1 mo ago

They changed the way my pills were prescribed. Causing a rise in my blood pressure . They changed my medicine from capsules to tablets, and Read full review ›
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 by investigatorone - from 1 mo ago

this works great to contact OptumRX directly, I hit "0" like the GetHuman page suggested Read full review ›
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 by mikejinsd - from 1 mo ago

As a former employee I am so sorry that all of you have been affected by this horribly ran company. Please reach out to CEO Dirk McMahon at Read full review ›
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 by Anonymous - from 1 mo ago

she was excellent and prompt, which I appreciate! Read full review ›
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 by Anonymous - from 1 mo ago

Auto survey communication poor Read full review ›
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