OptumRx (formerly Prescription Solutions, Inc.) Customer Reviews

HomeRead Customer ReviewsOptumRx (formerly Prescription Solutions, Inc.) Customer Reviews

OptumRx (formerly Prescription Solutions, Inc.) Ratings Summary

SUPPORT QUALITY
2.1
OUT OF 5
COMMUNICATION
2.3
OUT OF 5
RESPONSIVENESS
17.4
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


See how OptumRx (formerly Prescription Solutions, Inc.) has done over time on our OptumRx (formerly Prescription Solutions, Inc.) ratings page.
Don't forget to weigh in
Add your review
Make sure you rate OptumRx (formerly Prescription Solutions, Inc.) too - we need to keep each other informed!


Recent OptumRx (formerly Prescription Solutions, Inc.) Reviews 1 - 15 of 84

Write your own review... 

 by anonymous - from 4 days ago

I am end stage COPD and have been without a daily medication needed to keep inflammation down. After calling and calling and doing most of Read full review ›
Write your own review... 

 by linzco - from 14 days ago

this company is the totally incompetent, should be banned from doing business in us. they lie,they lose orders, send emails telling you that Read full review ›
Write your own review... 

 by PJ - from 15 days ago

They do not listen period.Told yesterday send 1RX yet today they are sending all .I only requested 1.Wait over 10 days and say they don't ge Read full review ›
Write your own review... 

 by Anonymous - from 19 days ago

Worst customer service possible. They lie to you, they tell you they didn't receive Perscription from your doctor when all along they have m Read full review ›
Write your own review... 

 by Brian - from 22 days ago

Firstly I could not put an appropriate response time in "your wait" after being hung up on 12 times by the automated system. Once you do get Read full review ›
Write your own review... 

 by Alike acre - from 26 days ago

Need to say that one of the many things I was told by CSRs was" we do not give out our last names at this company" also they ship u refills Read full review ›
Write your own review... 

 by Teristrange - from 26 days ago

I am out of words for how bad my multiple experiences have been Read full review ›
Write your own review... 

 by Teri Strange - from 26 days ago

Worst company I have EVER had to deal with. Do you have 20 hours for me to tell you why? I tried to start transferring prescriptions over fi Read full review ›
Write your own review... 

 by lynette - from 27 days ago

in attempting to reorder a prescription, the woman at Optum indicated she was faxing my Rx to my doc right away. I followed up the next day Read full review ›
Write your own review... 

 by escuk - from 1 mo ago

They are incompetent, inept, and totally without any integrity whatsoever. They display on you account a Zero Balance Due and then withhold Read full review ›
Write your own review... 

 by ph1642 - from 1 mo ago

Horrible company to get your prescriptions from. Sent script for insulin over a month ago. Still had not been shipped, 6-11-14. Call ever Read full review ›
Write your own review... 

 by Cy - from 2 mos ago

Worst service ever. They can't refer your call regarding electronic 835 files within their company, because they don't know who to refer yo Read full review ›
Write your own review... 

 by Buckygoldstein - from 2 mos ago

If I wanted E-bonics I would call the Southside of Chicago Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

Total confusion Read full review ›
Write your own review... 

 by Hoot - from 2 mos ago

Difficult getting them on the phone quickly; incorrectly filled prescription and refuses a refund. Will never use them again. Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful OptumRx (formerly Prescription Solutions, Inc.) information besides reviews

Most commonly sought information by OptumRx (formerly Prescription Solutions, Inc.) customers looking for reviews