OptumRx (formerly Prescription Solutions, Inc.) Customer Reviews

HomeRead Customer ReviewsOptumRx (formerly Prescription Solutions, Inc.) Customer Reviews

OptumRx (formerly Prescription Solutions, Inc.) Ratings Summary

SUPPORT QUALITY
2.0
OUT OF 5
COMMUNICATION
2.2
OUT OF 5
RESPONSIVENESS
17.3
MINUTES - AVERAGE
OVERALL RATING
2.5
OUT OF 5


See how OptumRx (formerly Prescription Solutions, Inc.) has done over time on our OptumRx (formerly Prescription Solutions, Inc.) ratings page.
Don't forget to weigh in
Add your review
Make sure you rate OptumRx (formerly Prescription Solutions, Inc.) too - we need to keep each other informed!


Recent OptumRx (formerly Prescription Solutions, Inc.) Reviews 1 - 15 of 84

Write your own review... 

 by Anonymous - from 4 days ago

Not a good pharmacy Read full review ›
Write your own review... 

 by asd - from 30 days ago

auto-reply tells you to use website contact Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

ok Read full review ›
Write your own review... 

 by Anonymous - from 1 mo ago

Called 1-800-788-4863 in the evening. Got a human almost immediately. Read full review ›
Write your own review... 

 by breezzy12 - from 1 mo ago

woman who answered was very unprofessional and not helpful at all. Read full review ›
Write your own review... 

 by danceeagle - from 2 mos ago

AVOID AVOID AVOID.....They DO NOT care about you. Get everything in writing as they LIE and don't fulfill there promises. Read full review ›
Write your own review... 

 by MadSmail - from 2 mos ago

does not contact customer if there is a problem . Read full review ›
Write your own review... 

 by Anonymous - from 2 mos ago

go local if you can. Read full review ›
Write your own review... 

 by mrmr19 - from 2 mos ago

first operator, put through an order that she quoted $56 for, even though I told her not to, as it has cost me $5 before. I called the next Read full review ›
Write your own review... 

 by sixsense - from 3 mos ago

operator refused to help and refused to hang up to let me go to the survey Read full review ›
Write your own review... 

 by Ron - from 3 mos ago

I have tried to enroll two of my medications with this service over the last five weeks and after much frustration, I have succeeded to only Read full review ›
Write your own review... 

 by coginthewheel - from 3 mos ago

The conversation with the benefits dept. was productive and rep was friendly. My conversation with the tech dept regarding website issues wa Read full review ›
Write your own review... 

 by callie - from 3 mos ago

There employees dont care about patients health neither does the company. They just want your money. UHC I would suggest you pulling your bu Read full review ›
Write your own review... 

 by asdf - from 3 mos ago

Not a review of UHC... the lady was nice, but their website bites. You get stuck in a 'customer service' hole where you don't get access to Read full review ›
Write your own review... 

 by Edward Maurice Feaver - from 4 mos ago

File a formal complaint with the Insurance Commissioner in the state which you live! Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful OptumRx (formerly Prescription Solutions, Inc.) information besides reviews

Most commonly sought information by OptumRx (formerly Prescription Solutions, Inc.) customers looking for reviews