Orange County Register: in our territory, most residents took the paper...
A Orange County Register customer review by GetHuman user ~richard from November 25th, 2017
Background on ~richard's case
GetHuman: ~richard - can you tell our other Orange County Register customers when your case took place?
~richard: Yes. It was evening, on November 20th.
GetHuman: Did you reach out to Orange County Register, and if so, how?
GetHuman: And which of these common Orange County Register customer issues best describes the reason you wanted to talk to them?
(Shows ~richard a list of common Orange County Register problems)
~richard: "File a report" was why I was trying to call.
~richard's review of Orange County Register customer service
GetHuman: So how would you sum up your experience for GetHuman's Orange County Register customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~richard: in our territory, most residents took the paper but not any more. When the register was taken over by new management they fired all the delivery men and since then at least ** percent of my paper is never delivered. It is impossible to talk to a *customer service employer and it is obvious that after ** years with the register, no one cares if we get their paper or not. The paper laid off over *** employees also. Now we must take the the LA times*a newspaper that is a liberal leaning*trash company.****
GetHuman: Let's quantify your experience contacting Orange County Register. On a scale of 1 to 5, how easy is it go get help on a Orange County Register problem?
~richard: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~richard: I'd give them a two out of five on communication.
GetHuman: And what about Orange County Register's ability to quickly and effectively address your problem?
~richard: For that I would say five out of five.
GetHuman: And finally- any advice for other Orange County Register customers?
~richard: Call them early in the day or late. Don't forget any personal or account information you might need for Orange County Register to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~richard taken from his Orange County Register customer service problem that occurred on November 20th, 2017.