Orchard Bank: they worked very well with me

A Orchard Bank customer review by GetHuman user GetHuman-197777 from November 15th, 2017

Background on GetHuman-197777's case

GetHuman: GetHuman-197777 - can you tell our other Orchard Bank customers when your case took place?
GetHuman-197777: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Orchard Bank, and if so, how?
GetHuman-197777: I used the 800-434-4954 number I found for on the GetHuman Orchard Bank customer phone number page I was on: Orchard Bank Customer Service Phone Number
GetHuman: And which of these common Orchard Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-197777 a list of common Orchard Bank problems)
GetHuman-197777: "Question" was why I was trying to call.

GetHuman-197777's review of Orchard Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's Orchard Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-197777: they worked very well with me
GetHuman: Let's quantify your experience contacting Orchard Bank. On a scale of 1 to 5, how easy is it go get help on a Orchard Bank problem?
GetHuman-197777: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-197777: I'd give them a four out of five on communication.
GetHuman: And what about Orchard Bank's ability to quickly and effectively address your problem?
GetHuman-197777: For that I would say three out of five.
GetHuman: And finally- any advice for other Orchard Bank customers?
GetHuman-197777: Call them early in the day or late. Don't forget any personal or account information you might need for Orchard Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-197777 taken from his Orchard Bank customer service problem that occurred on November 9th, 2017.

Orchard Bank

5.00 of 5 stars | 6 reviews

GetHuman-197777's Orchard Bank Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Orchard Bank, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Orchard Bank in any way.

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