Orlando Sentinel: got an agent quickly. Hope issue is resolved. N...
A Orlando Sentinel customer review by GetHuman user ~again no paper from November 26th, 2017
Background on ~again no paper's case
GetHuman: ~again no paper - can you tell our other Orlando Sentinel customers when your case took place?
~again no paper: Yeah. It was evening, on November 24th.
GetHuman: Did you reach out to Orlando Sentinel, and if so, how?
GetHuman: And which of these common Orlando Sentinel customer issues best describes the reason you wanted to talk to them?
(Shows ~again no paper a list of common Orlando Sentinel problems)
~again no paper: "Delivery problem" was why I was trying to call.
~again no paper's review of Orlando Sentinel customer service
GetHuman: So how would you sum up your experience for GetHuman's Orlando Sentinel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~again no paper: got an agent quickly. Hope issue is resolved. Not the Phillipines.
GetHuman: Let's quantify your experience contacting Orlando Sentinel. On a scale of 1 to 5, how easy is it go get help on a Orlando Sentinel problem?
~again no paper: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~again no paper: I'd give them a three out of five on communication.
GetHuman: And what about Orlando Sentinel's ability to quickly and effectively address your problem?
~again no paper: For that I would say four out of five.
GetHuman: And finally- any advice for other Orlando Sentinel customers?
~again no paper: Call them early in the day or late. Don't forget any personal or account information you might need for Orlando Sentinel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~again no paper taken from his Orlando Sentinel customer service problem that occurred on November 24th, 2017.