Orvis: horrible people
A Orvis customer review by GetHuman user ~jerkjerkins from November 21st, 2017
Background on ~jerkjerkins's case
GetHuman: ~jerkjerkins - can you tell our other Orvis customers when your case took place?
~jerkjerkins: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Orvis, and if so, how?
GetHuman: And which of these common Orvis customer issues best describes the reason you wanted to talk to them?
(Shows ~jerkjerkins a list of common Orvis problems)
~jerkjerkins: "Make a purchase" was why I was trying to call.
~jerkjerkins's review of Orvis customer service
GetHuman: So how would you sum up your experience for GetHuman's Orvis customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jerkjerkins: horrible people
GetHuman: Let's quantify your experience contacting Orvis. On a scale of 1 to 5, how easy is it go get help on a Orvis problem?
~jerkjerkins: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jerkjerkins: I'd give them a one out of five on communication.
GetHuman: And what about Orvis's ability to quickly and effectively address your problem?
~jerkjerkins: For that I would say three out of five.
GetHuman: And finally- any advice for other Orvis customers?
~jerkjerkins: Call them early in the day or late. Don't forget any personal or account information you might need for Orvis to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jerkjerkins taken from his Orvis customer service problem that occurred on November 17th, 2017.
Orvis
1.00 of 5 stars | 1 reviews
~jerkjerkins's Orvis Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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