Outofwarranty.com: Excellent service they answered right away and...

A Outofwarranty.com customer review by GetHuman user ~Melissa from November 17th, 2017

Background on ~Melissa's case

GetHuman: ~Melissa - can you tell our other Outofwarranty.com customers when your case took place?
~Melissa: Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to Outofwarranty.com, and if so, how?
~Melissa: I used a help page I found on the GetHuman Outofwarranty.com customer service contact info page: Contact Outofwarranty.com Customer Service
GetHuman: And which of these common Outofwarranty.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Melissa a list of common Outofwarranty.com problems)
~Melissa: "Complaint" was why I was trying to contact.

~Melissa's review of Outofwarranty.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Outofwarranty.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Melissa: Excellent service they answered right away and helped me with my broken iphone questions
GetHuman: Let's quantify your experience contacting Outofwarranty.com. On a scale of 1 to 5, how easy is it go get help on a Outofwarranty.com problem?
~Melissa: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Melissa: I'd give them a five out of five on communication.
GetHuman: And what about Outofwarranty.com's ability to quickly and effectively address your problem?
~Melissa: For that I would say four out of five.
GetHuman: And finally- any advice for other Outofwarranty.com customers?
~Melissa: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Outofwarranty.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Melissa taken from his Outofwarranty.com customer service problem that occurred on November 13th, 2017.

Outofwarranty.com

5.00 of 5 stars | 2 reviews

~Melissa's Outofwarranty.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Outofwarranty.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Outofwarranty.com in any way.

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