Overstock.com: a wonderful company to deal with
A Overstock.com customer review by GetHuman user ~sherry lane from November 22nd, 2017
Background on ~sherry lane's case
GetHuman: ~sherry lane - can you tell our other Overstock.com customers when your case took place?
~sherry lane: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to Overstock.com, and if so, how?
GetHuman: And which of these common Overstock.com customer issues best describes the reason you wanted to talk to them?
(Shows ~sherry lane a list of common Overstock.com problems)
~sherry lane: "Make a purchase" was why I was trying to call.
~sherry lane's review of Overstock.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Overstock.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sherry lane: a wonderful company to deal with
GetHuman: Let's quantify your experience contacting Overstock.com. On a scale of 1 to 5, how easy is it go get help on a Overstock.com problem?
~sherry lane: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sherry lane: I'd give them a five out of five on communication.
GetHuman: And what about Overstock.com's ability to quickly and effectively address your problem?
~sherry lane: For that I would say five out of five.
GetHuman: And finally- any advice for other Overstock.com customers?
~sherry lane: Call them early in the day or late. Don't forget any personal or account information you might need for Overstock.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sherry lane taken from his Overstock.com customer service problem that occurred on November 18th, 2017.