Overstock.com: Best service I've ever received(from almost anywhere)
A Overstock.com customer review by GetHuman user ~helen lefanowicz from November 25th, 2017
Background on ~helen lefanowicz's case
GetHuman: ~helen lefanowicz - can you tell our other Overstock.com customers when your case took place?
~helen lefanowicz: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to Overstock.com, and if so, how?
GetHuman: And which of these common Overstock.com customer issues best describes the reason you wanted to talk to them?
(Shows ~helen lefanowicz a list of common Overstock.com problems)
~helen lefanowicz: "Complaint" was why I was trying to call.
~helen lefanowicz's review of Overstock.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Overstock.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~helen lefanowicz: Best service I've ever received(from almost anywhere)
GetHuman: Let's quantify your experience contacting Overstock.com. On a scale of 1 to 5, how easy is it go get help on a Overstock.com problem?
~helen lefanowicz: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~helen lefanowicz: I'd give them a five out of five on communication.
GetHuman: And what about Overstock.com's ability to quickly and effectively address your problem?
~helen lefanowicz: For that I would say three out of five.
GetHuman: And finally- any advice for other Overstock.com customers?
~helen lefanowicz: Call them early in the day or late. Don't forget any personal or account information you might need for Overstock.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~helen lefanowicz taken from his Overstock.com customer service problem that occurred on November 17th, 2017.