Overstock.com: Gentleman told me how to resolve issue.

A Overstock.com customer review by GetHuman user ~Charleston in VA from November 26th, 2017

Background on ~Charleston in VA's case

GetHuman: ~Charleston in VA - can you tell our other Overstock.com customers when your case took place?
~Charleston in VA: Yup. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Overstock.com, and if so, how?
~Charleston in VA: I used the 800-843-2446 number I found for on the GetHuman Overstock.com customer phone number page I was on: Overstock.com Customer Service Phone Number
GetHuman: And which of these common Overstock.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Charleston in VA a list of common Overstock.com problems)
~Charleston in VA: "Complaint" was why I was trying to call.

~Charleston in VA's review of Overstock.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Overstock.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Charleston in VA: Gentleman told me how to resolve issue.
GetHuman: Let's quantify your experience contacting Overstock.com. On a scale of 1 to 5, how easy is it go get help on a Overstock.com problem?
~Charleston in VA: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Charleston in VA: I'd give them a five out of five on communication.
GetHuman: And what about Overstock.com's ability to quickly and effectively address your problem?
~Charleston in VA: For that I would say three out of five.
GetHuman: And finally- any advice for other Overstock.com customers?
~Charleston in VA: Call them early in the day or late. Don't forget any personal or account information you might need for Overstock.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Charleston in VA taken from his Overstock.com customer service problem that occurred on November 23rd, 2017.

Overstock.com

4.64 of 5 stars | 60 reviews

~Charleston in VA's Overstock.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Overstock.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Overstock.com in any way.

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