Overstock.com: The response to my call was quick and both of t...
A Overstock.com customer review by GetHuman user ~Renee Duke from November 27th, 2017
Background on ~Renee Duke's case
GetHuman: ~Renee Duke - can you tell our other Overstock.com customers when your case took place?
~Renee Duke: Yes. It was evening, on November 18th.
GetHuman: Did you reach out to Overstock.com, and if so, how?
GetHuman: And which of these common Overstock.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Renee Duke a list of common Overstock.com problems)
~Renee Duke: "Make a purchase" was why I was trying to call.
~Renee Duke's review of Overstock.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Overstock.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Renee Duke: The response to my call was quick and both of the people I talked to were helpful and efficient.
GetHuman: Let's quantify your experience contacting Overstock.com. On a scale of 1 to 5, how easy is it go get help on a Overstock.com problem?
~Renee Duke: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Renee Duke: I'd give them a five out of five on communication.
GetHuman: And what about Overstock.com's ability to quickly and effectively address your problem?
~Renee Duke: For that I would say three out of five.
GetHuman: And finally- any advice for other Overstock.com customers?
~Renee Duke: Call them early in the day or late. Don't forget any personal or account information you might need for Overstock.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Renee Duke taken from his Overstock.com customer service problem that occurred on November 18th, 2017.