PA Turnpike E-ZPass: The girl I spoke to was very nice and very helpful.

A PA Turnpike E-ZPass customer review by GetHuman user ~krod411 from November 17th, 2017

Background on ~krod411's case

GetHuman: ~krod411 - can you tell our other PA Turnpike E-ZPass customers when your case took place?
~krod411: Yup. It was afternoon, on November 9th.
GetHuman: Did you reach out to PA Turnpike E-ZPass, and if so, how?
~krod411: I used the 877-736-6727 number I found for on the GetHuman PA Turnpike E-ZPass customer phone number page I was on: PA Turnpike E-ZPass Customer Service Phone Number
GetHuman: And which of these common PA Turnpike E-ZPass customer issues best describes the reason you wanted to talk to them?
(Shows ~krod411 a list of common PA Turnpike E-ZPass problems)
~krod411: "Overcharge/Strange charge" was why I was trying to call.

~krod411's review of PA Turnpike E-ZPass customer service

GetHuman: So how would you sum up your experience for GetHuman's PA Turnpike E-ZPass customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~krod411: The girl I spoke to was very nice and very helpful.
GetHuman: Let's quantify your experience contacting PA Turnpike E-ZPass. On a scale of 1 to 5, how easy is it go get help on a PA Turnpike E-ZPass problem?
~krod411: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~krod411: I'd give them a three out of five on communication.
GetHuman: And what about PA Turnpike E-ZPass's ability to quickly and effectively address your problem?
~krod411: For that I would say one out of five.
GetHuman: And finally- any advice for other PA Turnpike E-ZPass customers?
~krod411: Call them early in the day or late. Don't forget any personal or account information you might need for PA Turnpike E-ZPass to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~krod411 taken from his PA Turnpike E-ZPass customer service problem that occurred on November 9th, 2017.

PA Turnpike E-ZPass

1.00 of 5 stars | 16 reviews

~krod411's PA Turnpike E-ZPass Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like PA Turnpike E-ZPass, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with PA Turnpike E-ZPass in any way.

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