PNC Bank: they never reply I tried almost everyday this l...
A PNC Bank customer review by GetHuman user ~Hadisa wali from November 25th, 2017
Background on ~Hadisa wali's case
GetHuman: ~Hadisa wali - can you tell our other PNC Bank customers when your case took place?
~Hadisa wali: Sure. It was afternoon, on November 23rd.
GetHuman: Did you reach out to PNC Bank, and if so, how?
GetHuman: And which of these common PNC Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Hadisa wali a list of common PNC Bank problems)
~Hadisa wali: "Dispute a Charge" was why I was trying to call.
~Hadisa wali's review of PNC Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's PNC Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Hadisa wali: they never reply I tried almost everyday this last week!:(
GetHuman: Let's quantify your experience contacting PNC Bank. On a scale of 1 to 5, how easy is it go get help on a PNC Bank problem?
~Hadisa wali: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Hadisa wali: I'd give them a five out of five on communication.
GetHuman: And what about PNC Bank's ability to quickly and effectively address your problem?
~Hadisa wali: For that I would say two out of five.
GetHuman: And finally- any advice for other PNC Bank customers?
~Hadisa wali: Call them early in the day or late. Don't forget any personal or account information you might need for PNC Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Hadisa wali taken from his PNC Bank customer service problem that occurred on November 23rd, 2017.