PacSun: memorial weekend and you put a shirt with an in...
A PacSun customer review by GetHuman user ~american respect from November 27th, 2017
Background on ~american respect's case
GetHuman: ~american respect - can you tell our other PacSun customers when your case took place?
~american respect: Yes. It was evening, on November 20th.
GetHuman: Did you reach out to PacSun, and if so, how?
GetHuman: And which of these common PacSun customer issues best describes the reason you wanted to talk to them?
(Shows ~american respect a list of common PacSun problems)
~american respect: "Overcharge/Strange charge" was why I was trying to call.
~american respect's review of PacSun customer service
GetHuman: So how would you sum up your experience for GetHuman's PacSun customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~american respect: memorial weekend and you put a shirt with an inverted flag of our country?
GetHuman: Let's quantify your experience contacting PacSun. On a scale of 1 to 5, how easy is it go get help on a PacSun problem?
~american respect: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~american respect: I'd give them a one out of five on communication.
GetHuman: And what about PacSun's ability to quickly and effectively address your problem?
~american respect: For that I would say two out of five.
GetHuman: And finally- any advice for other PacSun customers?
~american respect: Call them early in the day or late. Don't forget any personal or account information you might need for PacSun to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~american respect taken from his PacSun customer service problem that occurred on November 20th, 2017.