Panasonic: After calling for literally months, to this day...
A Panasonic customer review by GetHuman user ~sidecar barb from November 26th, 2017
Background on ~sidecar barb's case
GetHuman: ~sidecar barb - can you tell our other Panasonic customers when your case took place?
~sidecar barb: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Panasonic, and if so, how?
GetHuman: And which of these common Panasonic customer issues best describes the reason you wanted to talk to them?
(Shows ~sidecar barb a list of common Panasonic problems)
~sidecar barb: "Refund a Charge" was why I was trying to call.
~sidecar barb's review of Panasonic customer service
GetHuman: So how would you sum up your experience for GetHuman's Panasonic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sidecar barb: After calling for literally months, to this day nothing is resolved.They lost my camera and will not assume responsibility.
GetHuman: Let's quantify your experience contacting Panasonic. On a scale of 1 to 5, how easy is it go get help on a Panasonic problem?
~sidecar barb: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sidecar barb: I'd give them a two out of five on communication.
GetHuman: And what about Panasonic's ability to quickly and effectively address your problem?
~sidecar barb: For that I would say three out of five.
GetHuman: And finally- any advice for other Panasonic customers?
~sidecar barb: Call them early in the day or late. Don't forget any personal or account information you might need for Panasonic to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sidecar barb taken from his Panasonic customer service problem that occurred on November 22nd, 2017.