Pandora Radio: Very upsetting!
A Pandora Radio customer review by GetHuman user ~Carolina Jefferies from November 20th, 2017
Background on ~Carolina Jefferies 's case
GetHuman: ~Carolina Jefferies - can you tell our other Pandora Radio customers when your case took place?
~Carolina Jefferies : Yes. It was late at night, on November 15th.
GetHuman: Did you reach out to Pandora Radio, and if so, how?
GetHuman: And which of these common Pandora Radio customer issues best describes the reason you wanted to talk to them?
(Shows ~Carolina Jefferies a list of common Pandora Radio problems)
~Carolina Jefferies : "Lower my bill" was why I was trying to call.
~Carolina Jefferies 's review of Pandora Radio customer service
GetHuman: So how would you sum up your experience for GetHuman's Pandora Radio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carolina Jefferies : Very upsetting!
GetHuman: Let's quantify your experience contacting Pandora Radio. On a scale of 1 to 5, how easy is it go get help on a Pandora Radio problem?
~Carolina Jefferies : I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carolina Jefferies : I'd give them a one out of five on communication.
GetHuman: And what about Pandora Radio's ability to quickly and effectively address your problem?
~Carolina Jefferies : For that I would say two out of five.
GetHuman: And finally- any advice for other Pandora Radio customers?
~Carolina Jefferies : Call them early in the day or late. Don't forget any personal or account information you might need for Pandora Radio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carolina Jefferies taken from his Pandora Radio customer service problem that occurred on November 15th, 2017.