Pandora Radio: I can't believe there is no way to TALK to a HU...
A Pandora Radio customer review by GetHuman user ~Gary Budny from November 23rd, 2017
Background on ~Gary Budny's case
GetHuman: ~Gary Budny - can you tell our other Pandora Radio customers when your case took place?
~Gary Budny: Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Pandora Radio, and if so, how?
GetHuman: And which of these common Pandora Radio customer issues best describes the reason you wanted to talk to them?
(Shows ~Gary Budny a list of common Pandora Radio problems)
~Gary Budny: "Overcharge on Account" was why I was trying to call.
~Gary Budny's review of Pandora Radio customer service
GetHuman: So how would you sum up your experience for GetHuman's Pandora Radio customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gary Budny: I can't believe there is no way to TALK to a HUMAN if you have problems with an account.
GetHuman: Let's quantify your experience contacting Pandora Radio. On a scale of 1 to 5, how easy is it go get help on a Pandora Radio problem?
~Gary Budny: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gary Budny: I'd give them a three out of five on communication.
GetHuman: And what about Pandora Radio's ability to quickly and effectively address your problem?
~Gary Budny: For that I would say one out of five.
GetHuman: And finally- any advice for other Pandora Radio customers?
~Gary Budny: Call them early in the day or late. Don't forget any personal or account information you might need for Pandora Radio to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gary Budny taken from his Pandora Radio customer service problem that occurred on November 18th, 2017.