Panera Bread's reward program is WACK and they...
A Panera Bread customer review by GetHuman user ~Don't Like Panera from November 22nd, 2017
Background on ~Don't Like Panera's case
GetHuman: ~Don't Like Panera - can you tell our other Panera Bread customers when your case took place?
~Don't Like Panera: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to Panera Bread, and if so, how?
GetHuman: And which of these common Panera Bread customer issues best describes the reason you wanted to talk to them?
(Shows ~Don't Like Panera a list of common Panera Bread problems)
~Don't Like Panera: "Overcharge/Strange charge" was why I was trying to call.
~Don't Like Panera's review of Panera Bread customer service
GetHuman: So how would you sum up your experience for GetHuman's Panera Bread customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Don't Like Panera: Panera Bread's reward program is WACK and they did not help me by calling.
GetHuman: Let's quantify your experience contacting Panera Bread. On a scale of 1 to 5, how easy is it go get help on a Panera Bread problem?
~Don't Like Panera: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Don't Like Panera: I'd give them a one out of five on communication.
GetHuman: And what about Panera Bread's ability to quickly and effectively address your problem?
~Don't Like Panera: For that I would say five out of five.
GetHuman: And finally- any advice for other Panera Bread customers?
~Don't Like Panera: Call them early in the day or late. Don't forget any personal or account information you might need for Panera Bread to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Don't Like Panera taken from his Panera Bread customer service problem that occurred on November 15th, 2017.