Partsgeek.com: Parts geek is horrible, they do everything poss...
A Partsgeek.com customer review by GetHuman user ~Un happy customer from November 24th, 2017
Background on ~Un happy customer's case
GetHuman: ~Un happy customer - can you tell our other Partsgeek.com customers when your case took place?
~Un happy customer: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Un happy customer a list of common Partsgeek.com problems)
~Un happy customer: "Check on a Price" was why I was trying to call.
~Un happy customer's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Un happy customer: Parts geek is horrible, they do everything possible to avoid your phone calls and have horrible customer service through the internet, they just continue to give you the run around
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~Un happy customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Un happy customer: I'd give them a two out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~Un happy customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~Un happy customer: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Un happy customer taken from his Partsgeek.com customer service problem that occurred on November 16th, 2017.