PayPal Customer Reviews

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PayPal Ratings Summary

SUPPORT QUALITY
3.8
OUT OF 5
COMMUNICATION
3.8
OUT OF 5
RESPONSIVENESS
8.7
MINUTES - AVERAGE
OVERALL RATING
3.9
OUT OF 5


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Recent PayPal Reviews 1 - 15 of 160

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 by Anonymous - from 7 days ago

it went to collections but i was transferred to the right dept. Read full review ›
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 by NexusDivine - from 1 mo ago

this worked for Me amazingly! I had a serious issue getting ahold of someone using the automated services but I used this number and it did Read full review ›
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 by fluffytail - from 1 mo ago

They were able to answer my question but it took a bit of time. Read full review ›
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 by digger334 - from 1 mo ago

Honestly the best interaction I've had with customer support ever. Read full review ›
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 by anonymous - from 1 mo ago

Had to hit o numerous times to get through, but it works good Read full review ›
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 by Renée - from 1 mo ago

The IVR is unhappy with simply saying "agent" so i had to say "I want my money" at one point. If not for the IVR I would give this a 5. Af Read full review ›
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 by Renée - from 1 mo ago

Got a message saying the office was closed and suggested I leave a message. This was at 8am EST. Read full review ›
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 by Pat A. - from 1 mo ago

Number is for COLLECTIONS. Human there was very friendly and referred to the correct department on first try. That guy was excellent... pa Read full review ›
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 by Anonymous - from 1 mo ago

Very good, my problem was resolved faster then the time I was stuck in the phone tree beforehand. Read full review ›
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 by nymosis - from 2 mos ago

This phone number is for the collections department, but they can transfer you. Read full review ›
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 by Anonymous - from 2 mos ago

Great but not open 24 hours, LOL. Read full review ›
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 by Anonymous - from 2 mos ago

great! Read full review ›
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 by Anonymous - from 2 mos ago

NOT OPEN 24 hours. Read full review ›
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 by sallie - from 3 mos ago

this is the worst experice I ever had the company paypal never did any thing to refund my money they just keep seding me automated messages. Read full review ›
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 by no_setbacks - from 4 mos ago

No live person to talk to, horrible customer service, won't help. Nightmare to deal with. Pure nightmare. Read full review ›
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