PayPal: good results
A PayPal customer review by GetHuman user ~june selby from November 23rd, 2017
Background on ~june selby's case
GetHuman: ~june selby - can you tell our other PayPal customers when your case took place?
~june selby: Yeah. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to PayPal, and if so, how?
GetHuman: And which of these common PayPal customer issues best describes the reason you wanted to talk to them?
(Shows ~june selby a list of common PayPal problems)
~june selby: "Dispute a Charge" was why I was trying to call.
~june selby's review of PayPal customer service
GetHuman: So how would you sum up your experience for GetHuman's PayPal customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~june selby: good results
GetHuman: Let's quantify your experience contacting PayPal. On a scale of 1 to 5, how easy is it go get help on a PayPal problem?
~june selby: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~june selby: I'd give them a five out of five on communication.
GetHuman: And what about PayPal's ability to quickly and effectively address your problem?
~june selby: For that I would say five out of five.
GetHuman: And finally- any advice for other PayPal customers?
~june selby: Call them early in the day or late. Don't forget any personal or account information you might need for PayPal to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~june selby taken from his PayPal customer service problem that occurred on November 22nd, 2017.