“Absolutely the worst company I've done business with in years. Refuses to respond to customer questions, answers from one phone session to t”Read full review ›
“PayFlex does not read supplied EOBs so that when any of my family visit 2 or more providers in a day or if multiple family members visit a p”Read full review ›
“Repeatedly, Payflex has made mistakes forwarding correct information regarding my health care policy to United Healthcare while I am on leav”Read full review ›
“The woman who answered my call rushed through her introductory spiel, which I could not understand at all. I had to ask her to repeat herse”Read full review ›
“By far the biggest rip off company. Pretty much get ready to resubmit your claim 2 - 4 times for approval. They are by far the worst comp”Read full review ›
“Very difficult to work with customer service for the individual employees. They only see your employer as their real customer, so good luck”Read full review ›
“Customer service is not part of their understanding. It took over 10 calls to them, 4 calls to my HR department, 3 different supervisors and”Read full review ›
“Very poor system- receive letters that a claim is paid, then a letter saying that same claim is not -- they inactivate your card - and say y”Read full review ›
“Their system is abysmal. I submitted a EOB on Weds and they took 8 days to determine and notify me that they did not accept it as satisfacto”Read full review ›
“So far I have spent 6 weeks and 5 phone calls trying to get a claim problem resolved and still working on it. The claim is identical to eve”Read full review ›
“If they say that medical flexible spending accounts "save you $ by doing before tax deductions", unless you're spending thousands of dollars”Read full review ›