Payflex.com Customer Review - on leave

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Review by on leave from Jan 31, 2012

by on leave - 3 months ago

“Repeatedly, Payflex has made mistakes forwarding correct information regarding my health care policy to United Healthcare while I am on leave. Their regular incompetence has led them to direct my health care carrier to terminate my health policy on two occasions in the past 2 1/2 years. Getting the policy reinstated is always very time consuming on my part and Payflex refuses to accept any responsibility or make corrections to keep the same thing from happening in the future but directs all the blame on the health care insurance company. I have found Payflex to be overall incompetent in their duties that should be considered very seriously and done with scrutiny considering the effect that their mistakes have on customers. ”

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