Peach Care: Use the *, *, * method to get to a live human b...

A Peach Care customer review by GetHuman user ~krilips from November 22nd, 2017

Background on ~krilips's case

GetHuman: ~krilips - can you tell our other Peach Care customers when your case took place?
~krilips: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to Peach Care, and if so, how?
~krilips: I used the 877-427-3224 number I found for on the GetHuman Peach Care customer phone number page I was on: Peach Care Customer Service Phone Number
GetHuman: And which of these common Peach Care customer issues best describes the reason you wanted to talk to them?
(Shows ~krilips a list of common Peach Care problems)
~krilips: "Make/Chase a claim" was why I was trying to call.

~krilips's review of Peach Care customer service

GetHuman: So how would you sum up your experience for GetHuman's Peach Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~krilips: Use the *, *, * method to get to a live human being. There was no option for speaking with someone on the menu.
GetHuman: Let's quantify your experience contacting Peach Care. On a scale of 1 to 5, how easy is it go get help on a Peach Care problem?
~krilips: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~krilips: I'd give them a two out of five on communication.
GetHuman: And what about Peach Care's ability to quickly and effectively address your problem?
~krilips: For that I would say five out of five.
GetHuman: And finally- any advice for other Peach Care customers?
~krilips: Call them early in the day or late. Don't forget any personal or account information you might need for Peach Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~krilips taken from his Peach Care customer service problem that occurred on November 13th, 2017.

Peach Care

4.00 of 5 stars | 10 reviews

~krilips's Peach Care Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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