could not reach Peapod to ask question
A Peapod customer review by GetHuman user ~Susanne Kendrick from November 21st, 2017
Background on ~Susanne Kendrick's case
GetHuman: ~Susanne Kendrick - can you tell our other Peapod customers when your case took place?
~Susanne Kendrick: Sure. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Peapod, and if so, how?
GetHuman: And which of these common Peapod customer issues best describes the reason you wanted to talk to them?
(Shows ~Susanne Kendrick a list of common Peapod problems)
~Susanne Kendrick: "Warranty claim" was why I was trying to call.
~Susanne Kendrick's review of Peapod customer service
GetHuman: So how would you sum up your experience for GetHuman's Peapod customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Susanne Kendrick: could not reach Peapod to ask question
GetHuman: Let's quantify your experience contacting Peapod. On a scale of 1 to 5, how easy is it go get help on a Peapod problem?
~Susanne Kendrick: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Susanne Kendrick: I'd give them a one out of five on communication.
GetHuman: And what about Peapod's ability to quickly and effectively address your problem?
~Susanne Kendrick: For that I would say five out of five.
GetHuman: And finally- any advice for other Peapod customers?
~Susanne Kendrick: Call them early in the day or late. Don't forget any personal or account information you might need for Peapod to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Susanne Kendrick taken from his Peapod customer service problem that occurred on November 12th, 2017.