Pennsylvania Unemployment Claims: After finally getting through after hours of tr...

A Pennsylvania Unemployment Claims customer review by GetHuman user GetHuman-331502 from November 19th, 2017

Background on GetHuman-331502's case

GetHuman: GetHuman-331502 - can you tell our other Pennsylvania Unemployment Claims customers when your case took place?
GetHuman-331502: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Pennsylvania Unemployment Claims, and if so, how?
GetHuman-331502: I used the 888-313-7284 number I found for on the GetHuman Pennsylvania Unemployment Claims customer phone number page I was on: Pennsylvania Unemployment Claims Customer Service Phone Number
GetHuman: And which of these common Pennsylvania Unemployment Claims customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-331502 a list of common Pennsylvania Unemployment Claims problems)
GetHuman-331502: "Claims" was why I was trying to call.

GetHuman-331502's review of Pennsylvania Unemployment Claims customer service

GetHuman: So how would you sum up your experience for GetHuman's Pennsylvania Unemployment Claims customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-331502: After finally getting through after hours of trying. You wait about another hour. Then they hang up on you! Very frustrating, and unprofessional. This happened more than once! I have no control about how or what is entered in the system for me. Always problems and issues anymore....
GetHuman: Let's quantify your experience contacting Pennsylvania Unemployment Claims. On a scale of 1 to 5, how easy is it go get help on a Pennsylvania Unemployment Claims problem?
GetHuman-331502: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-331502: I'd give them a two out of five on communication.
GetHuman: And what about Pennsylvania Unemployment Claims's ability to quickly and effectively address your problem?
GetHuman-331502: For that I would say three out of five.
GetHuman: And finally- any advice for other Pennsylvania Unemployment Claims customers?
GetHuman-331502: Call them early in the day or late. Don't forget any personal or account information you might need for Pennsylvania Unemployment Claims to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-331502 taken from his Pennsylvania Unemployment Claims customer service problem that occurred on November 14th, 2017.

Pennsylvania Unemployment Claims

2.20 of 5 stars | 46 reviews

GetHuman-331502's Pennsylvania Unemployment Claims Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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