People's United Bank: I was helped immediately and was very glad as I...

A People's United Bank customer review by GetHuman user ~Nurit from November 20th, 2017

Background on ~Nurit's case

GetHuman: ~Nurit - can you tell our other People's United Bank customers when your case took place?
~Nurit: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to People's United Bank, and if so, how?
~Nurit: I used the 800-525-1006 number I found for on the GetHuman People's United Bank customer phone number page I was on: People's United Bank Customer Service Phone Number
GetHuman: And which of these common People's United Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Nurit a list of common People's United Bank problems)
~Nurit: "Setup an account" was why I was trying to call.

~Nurit's review of People's United Bank customer service

GetHuman: So how would you sum up your experience for GetHuman's People's United Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nurit: I was helped immediately and was very glad as I had not been able to reach people's united in any other phone number I tried, I was simply not answered by any other phone number. Also there is no phone number on the web site of the bank so I had to search for this number on google, which is strange in itself
GetHuman: Let's quantify your experience contacting People's United Bank. On a scale of 1 to 5, how easy is it go get help on a People's United Bank problem?
~Nurit: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nurit: I'd give them a one out of five on communication.
GetHuman: And what about People's United Bank's ability to quickly and effectively address your problem?
~Nurit: For that I would say two out of five.
GetHuman: And finally- any advice for other People's United Bank customers?
~Nurit: Call them early in the day or late. Don't forget any personal or account information you might need for People's United Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nurit taken from his People's United Bank customer service problem that occurred on November 18th, 2017.

People's United Bank

1.00 of 5 stars | 7 reviews

~Nurit's People's United Bank Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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