Pfizer Inc.: This phone number only takes me to a busy signa...
A Pfizer Inc. customer review by GetHuman user ~Kathy Cortez from November 16th, 2017
Background on ~Kathy Cortez's case
GetHuman: ~Kathy Cortez - can you tell our other Pfizer Inc. customers when your case took place?
~Kathy Cortez: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Pfizer Inc., and if so, how?
GetHuman: And which of these common Pfizer Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Kathy Cortez a list of common Pfizer Inc. problems)
~Kathy Cortez: "None of those really matches why I wanted to call Pfizer Inc. that day." was why I was trying to call.
~Kathy Cortez's review of Pfizer Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Pfizer Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kathy Cortez: This phone number only takes me to a busy signal. There is no one there to put me on hold and answer my call.
GetHuman: Let's quantify your experience contacting Pfizer Inc.. On a scale of 1 to 5, how easy is it go get help on a Pfizer Inc. problem?
~Kathy Cortez: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kathy Cortez: I'd give them a five out of five on communication.
GetHuman: And what about Pfizer Inc.'s ability to quickly and effectively address your problem?
~Kathy Cortez: For that I would say five out of five.
GetHuman: And finally- any advice for other Pfizer Inc. customers?
~Kathy Cortez: Call them early in the day or late. Don't forget any personal or account information you might need for Pfizer Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kathy Cortez taken from his Pfizer Inc. customer service problem that occurred on November 9th, 2017.