Physicians Mutual Insurance: I GOT RIGHT THROUGH TO THE AUTOMATED SYSTEM FOR...

A Physicians Mutual Insurance customer review by GetHuman user GetHuman-45011 from November 22nd, 2017

Background on GetHuman-45011's case

GetHuman: GetHuman-45011 - can you tell our other Physicians Mutual Insurance customers when your case took place?
GetHuman-45011: Sure. It was afternoon, on November 16th.
GetHuman: Did you reach out to Physicians Mutual Insurance, and if so, how?
GetHuman-45011: I used the 800-228-9100 number I found for on the GetHuman Physicians Mutual Insurance customer phone number page I was on: Physicians Mutual Insurance Customer Service Phone Number
GetHuman: And which of these common Physicians Mutual Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-45011 a list of common Physicians Mutual Insurance problems)
GetHuman-45011: "Renew coverage" was why I was trying to call.

GetHuman-45011's review of Physicians Mutual Insurance customer service

GetHuman: So how would you sum up your experience for GetHuman's Physicians Mutual Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-45011: I GOT RIGHT THROUGH TO THE AUTOMATED SYSTEM FOR ELIGIBILITY. IT ANSWERED ALL MY QUESTIONS PERFECTLY. I AM IMPRESSED!
GetHuman: Let's quantify your experience contacting Physicians Mutual Insurance. On a scale of 1 to 5, how easy is it go get help on a Physicians Mutual Insurance problem?
GetHuman-45011: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-45011: I'd give them a five out of five on communication.
GetHuman: And what about Physicians Mutual Insurance's ability to quickly and effectively address your problem?
GetHuman-45011: For that I would say three out of five.
GetHuman: And finally- any advice for other Physicians Mutual Insurance customers?
GetHuman-45011: Call them early in the day or late. Don't forget any personal or account information you might need for Physicians Mutual Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-45011 taken from his Physicians Mutual Insurance customer service problem that occurred on November 16th, 2017.

Physicians Mutual Insurance

5.00 of 5 stars | 4 reviews

GetHuman-45011's Physicians Mutual Insurance Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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