Pittsburgh Post-Gazette: After ** minutes, I gave up!!!! Just called to...

A Pittsburgh Post-Gazette customer review by GetHuman user ~Have none from November 25th, 2017

Background on ~Have none's case

GetHuman: ~Have none - can you tell our other Pittsburgh Post-Gazette customers when your case took place?
~Have none: Sure. It was morning, on November 23rd.
GetHuman: Did you reach out to Pittsburgh Post-Gazette, and if so, how?
~Have none: I used the 800-228-6397 number I found for on the GetHuman Pittsburgh Post-Gazette customer phone number page I was on: Pittsburgh Post-Gazette Customer Service Phone Number
GetHuman: And which of these common Pittsburgh Post-Gazette customer issues best describes the reason you wanted to talk to them?
(Shows ~Have none a list of common Pittsburgh Post-Gazette problems)
~Have none: "Complaint" was why I was trying to call.

~Have none's review of Pittsburgh Post-Gazette customer service

GetHuman: So how would you sum up your experience for GetHuman's Pittsburgh Post-Gazette customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Have none: After ** minutes, I gave up!!!! Just called to eliminate a paper delivery that keeps occurring without my request for service. STOP delivery @ **** Bellwood Drive, Pittsburgh, PA *****-****. I am not a subscriber and do not want it deposited in my driveway each Thursday and Sunday.
GetHuman: Let's quantify your experience contacting Pittsburgh Post-Gazette. On a scale of 1 to 5, how easy is it go get help on a Pittsburgh Post-Gazette problem?
~Have none: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Have none: I'd give them a two out of five on communication.
GetHuman: And what about Pittsburgh Post-Gazette's ability to quickly and effectively address your problem?
~Have none: For that I would say one out of five.
GetHuman: And finally- any advice for other Pittsburgh Post-Gazette customers?
~Have none: Call them early in the day or late. Don't forget any personal or account information you might need for Pittsburgh Post-Gazette to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Have none taken from his Pittsburgh Post-Gazette customer service problem that occurred on November 23rd, 2017.

Pittsburgh Post-Gazette

1.30 of 5 stars | 57 reviews

~Have none's Pittsburgh Post-Gazette Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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