Pizza Hut: Explained that I never received a $** off code...

A Pizza Hut customer review by GetHuman user ~Disappointed Customer from November 22nd, 2017

Background on ~Disappointed Customer's case

GetHuman: ~Disappointed Customer - can you tell our other Pizza Hut customers when your case took place?
~Disappointed Customer: Yeah. It was late at night, on November 17th.
GetHuman: Did you reach out to Pizza Hut, and if so, how?
~Disappointed Customer: I used the 800-948-8488 number I found for on the GetHuman Pizza Hut customer phone number page I was on: Pizza Hut Customer Service Phone Number
GetHuman: And which of these common Pizza Hut customer issues best describes the reason you wanted to talk to them?
(Shows ~Disappointed Customer a list of common Pizza Hut problems)
~Disappointed Customer: "Delivery problem" was why I was trying to call.

~Disappointed Customer's review of Pizza Hut customer service

GetHuman: So how would you sum up your experience for GetHuman's Pizza Hut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disappointed Customer: Explained that I never received a $** off code for a survey I completed and a customer service representative named "Patrick" took my email address and hurriedly ended our conversation with absolutely no answers and giving me no idea if the matter would be attempted to be resolved
GetHuman: Let's quantify your experience contacting Pizza Hut. On a scale of 1 to 5, how easy is it go get help on a Pizza Hut problem?
~Disappointed Customer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disappointed Customer: I'd give them a three out of five on communication.
GetHuman: And what about Pizza Hut's ability to quickly and effectively address your problem?
~Disappointed Customer: For that I would say four out of five.
GetHuman: And finally- any advice for other Pizza Hut customers?
~Disappointed Customer: Call them early in the day or late. Don't forget any personal or account information you might need for Pizza Hut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disappointed Customer taken from his Pizza Hut customer service problem that occurred on November 17th, 2017.

Pizza Hut

1.72 of 5 stars | 97 reviews

~Disappointed Customer's Pizza Hut Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Pizza Hut, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Pizza Hut in any way.

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