I will NEVER order from pizza hut again, EVER...

A Pizza Hut customer review by GetHuman user ~mad mom from November 25th, 2017

Background on ~mad mom's case

GetHuman: ~mad mom - can you tell our other Pizza Hut customers when your case took place?
~mad mom: Yup. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Pizza Hut, and if so, how?
~mad mom: I used the 800-948-8488 number I found for on the GetHuman Pizza Hut customer phone number page I was on: Pizza Hut Customer Service Phone Number
GetHuman: And which of these common Pizza Hut customer issues best describes the reason you wanted to talk to them?
(Shows ~mad mom a list of common Pizza Hut problems)
~mad mom: "Trouble With the App" was why I was trying to call.

~mad mom's review of Pizza Hut customer service

GetHuman: So how would you sum up your experience for GetHuman's Pizza Hut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mad mom: I will NEVER order from pizza hut again, EVER. Customer service is horrible, food is horrible, the whole experience has been horrible for the last three times!! Three strikes, you're OUT!
GetHuman: Let's quantify your experience contacting Pizza Hut. On a scale of 1 to 5, how easy is it go get help on a Pizza Hut problem?
~mad mom: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mad mom: I'd give them a five out of five on communication.
GetHuman: And what about Pizza Hut's ability to quickly and effectively address your problem?
~mad mom: For that I would say one out of five.
GetHuman: And finally- any advice for other Pizza Hut customers?
~mad mom: Call them early in the day or late. Don't forget any personal or account information you might need for Pizza Hut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mad mom taken from his Pizza Hut customer service problem that occurred on November 18th, 2017.

Pizza Hut

1.72 of 5 stars | 97 reviews

~mad mom's Pizza Hut Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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