Pizza Hut: Ordered a pizza while on vacation with family...
A Pizza Hut customer review by GetHuman user ~Just Trying to order pizza from November 25th, 2017
Background on ~Just Trying to order pizza's case
GetHuman: ~Just Trying to order pizza - can you tell our other Pizza Hut customers when your case took place?
~Just Trying to order pizza: Yes. It was late at night, on November 16th.
GetHuman: Did you reach out to Pizza Hut, and if so, how?
GetHuman: And which of these common Pizza Hut customer issues best describes the reason you wanted to talk to them?
(Shows ~Just Trying to order pizza a list of common Pizza Hut problems)
~Just Trying to order pizza: "Missing Delivery" was why I was trying to call.
~Just Trying to order pizza's review of Pizza Hut customer service
GetHuman: So how would you sum up your experience for GetHuman's Pizza Hut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Just Trying to order pizza: Ordered a pizza while on vacation with family. The estimated delivery was over * hrs. When we called the facility to inquire why so long we were informed that they did not deliver (i.e. we were never going to get our pizza). When we called this number they were absolutely no help in re-routing the order or helping cancel the order. Basically did nothing. Pizza Hut customer service *****.
GetHuman: Let's quantify your experience contacting Pizza Hut. On a scale of 1 to 5, how easy is it go get help on a Pizza Hut problem?
~Just Trying to order pizza: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Just Trying to order pizza: I'd give them a two out of five on communication.
GetHuman: And what about Pizza Hut's ability to quickly and effectively address your problem?
~Just Trying to order pizza: For that I would say five out of five.
GetHuman: And finally- any advice for other Pizza Hut customers?
~Just Trying to order pizza: Call them early in the day or late. Don't forget any personal or account information you might need for Pizza Hut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Just Trying to order pizza taken from his Pizza Hut customer service problem that occurred on November 16th, 2017.
Pizza Hut
1.72 of 5 stars | 97 reviews
~Just Trying to order pizza's Pizza Hut Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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