Pogo - EA Games: pogo ***** all they care about is the games an...

A Pogo - EA Games customer review by GetHuman user ~iluvitanyway25 from November 23rd, 2017

Background on ~iluvitanyway25's case

GetHuman: ~iluvitanyway25 - can you tell our other Pogo - EA Games customers when your case took place?
~iluvitanyway25: Yes I can. It was evening, on November 19th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
~iluvitanyway25: I used a help page I found on the GetHuman Pogo - EA Games customer service contact info page: Contact Pogo - EA Games Customer Service
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows ~iluvitanyway25 a list of common Pogo - EA Games problems)
~iluvitanyway25: "Track order" was why I was trying to contact.

~iluvitanyway25's review of Pogo - EA Games customer service

GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~iluvitanyway25: pogo ***** all they care about is the games and not the players the ones that pay to play. there is no way to contact them by phone for player abusive by other players.
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
~iluvitanyway25: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~iluvitanyway25: I'd give them a three out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
~iluvitanyway25: For that I would say four out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
~iluvitanyway25: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~iluvitanyway25 taken from his Pogo - EA Games customer service problem that occurred on November 19th, 2017.

Pogo - EA Games

1.42 of 5 stars | 166 reviews

~iluvitanyway25's Pogo - EA Games Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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