Poland Spring: Easy, breezy to order additional waters

A Poland Spring customer review by GetHuman user ~preston high school from November 20th, 2017

Background on ~preston high school's case

GetHuman: ~preston high school - can you tell our other Poland Spring customers when your case took place?
~preston high school: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Poland Spring, and if so, how?
~preston high school: I used the 800-477-7464 number I found for on the GetHuman Poland Spring customer phone number page I was on: Poland Spring Customer Service Phone Number
GetHuman: And which of these common Poland Spring customer issues best describes the reason you wanted to talk to them?
(Shows ~preston high school a list of common Poland Spring problems)
~preston high school: "Returns" was why I was trying to call.

~preston high school's review of Poland Spring customer service

GetHuman: So how would you sum up your experience for GetHuman's Poland Spring customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~preston high school: Easy, breezy to order additional waters
GetHuman: Let's quantify your experience contacting Poland Spring. On a scale of 1 to 5, how easy is it go get help on a Poland Spring problem?
~preston high school: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~preston high school: I'd give them a five out of five on communication.
GetHuman: And what about Poland Spring's ability to quickly and effectively address your problem?
~preston high school: For that I would say three out of five.
GetHuman: And finally- any advice for other Poland Spring customers?
~preston high school: Call them early in the day or late. Don't forget any personal or account information you might need for Poland Spring to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~preston high school taken from his Poland Spring customer service problem that occurred on November 16th, 2017.

Poland Spring

3.00 of 5 stars | 7 reviews

~preston high school's Poland Spring Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Poland Spring, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Poland Spring in any way.

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