Priceline Customer Reviews

HomeRead Customer ReviewsPriceline Customer Reviews

Priceline Ratings Summary

SUPPORT QUALITY
1.9
OUT OF 5
COMMUNICATION
2.1
OUT OF 5
RESPONSIVENESS
16.8
MINUTES - AVERAGE
OVERALL RATING
2.4
OUT OF 5


See how Priceline has done over time on our Priceline ratings page.
Don't forget to weigh in
Add your review
Make sure you rate Priceline too - we need to keep each other informed!


Recent Priceline Reviews 1 - 15 of 315

Write your own review... 

 by Anonymous - from 2 days ago

I will NEVER use Priceline again. Super easy to book & take your money....impossible to talk to a human or cancel a reservation! Read full review ›
Write your own review... 

 by salem1234 - from 4 days ago

never use this company again Read full review ›
Write your own review... 

 by bonitae - from 15 days ago

this is a joke Read full review ›
Write your own review... 

 by Anonymous - from 16 days ago

Instead of paying for expensive commercials hire a live person to talk on the phone. Read full review ›
Write your own review... 

 by Priceline Sucks - from 19 days ago

Cant get through to human at the 800 numbers. the service is purposefully horrible! Read full review ›
Write your own review... 

 by vernon - from 19 days ago

everything went smoothly as long as your trip number is readily available. could not ask for more... Read full review ›
Write your own review... 

 by Anonymous - from 20 days ago

Entered trip number and phone contact got a person right away, problem resolved, total time on phone 5 minutes. Read full review ›
Write your own review... 

 by Adrienne - from 20 days ago

Terrible customer service! Liars when it comes to cancellations and penalty fees! The hotel doesn't penalize! Read full review ›
Write your own review... 

 by Leah - from 21 days ago

well I was not helped but the tip on how to get a real live person was great! Read full review ›
Write your own review... 

 by Anonymous - from 22 days ago

Good Read full review ›
Write your own review... 

 by islandflowerinak - from 22 days ago

Your people are awesome, and made my first experience with priceline very favorable. Thank you! Read full review ›
Write your own review... 

 by Anonymous - from 24 days ago

booked a car rental and they charge me 58.00 on 100.00 reservation. Tried to get explanation of charges they do not provide this. Awful cu Read full review ›
Write your own review... 

 by rtl99 - from 25 days ago

the priceline is the biggest joke for a company I have ever run into in my life ,i'm 39 and I have seen alot of things in my 39 years but th Read full review ›
Write your own review... 

 by samkop - from 25 days ago

helpful and easy Read full review ›
Write your own review... 

 by Marvin - from 25 days ago

did NOT get a human! ... Read full review ›
Long wait? Great service?
We customers all benefit from telling each other our customer support stories.

minutes waited

Submit my Review

Other helpful Priceline information besides reviews

Most commonly sought information by Priceline customers looking for reviews